Our booking conditions in full
Our booking conditions in full
Below you will find our Booking Conditions on which we will arrange a booking for your flight, accommodation, transfer, excursion, ticket, trains, cruises, ferries, motor coaches or other holiday requirements (the ‘Travel Arrangements or Trip’): The combination of travel arrangements offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations. Therefore, you will benefit from all EU rights applying to packages. Travelodeal Limited will be fully responsible for the proper performance of the package as a whole.
In these terms, a ‘package’ means the pre-arranged combination of at least two of the following components when sold or offered for sale at an inclusive price and when the service covers a period of more than twenty-four hours or includes overnight accommodation:—(a) transport; (b) accommodation; (c) other tourist services not ancillary to transport or accommodation and accounting for a significant proportion of the package.
Booking Conditions
We are Travelodeal Limited (hereinafter known as Travelodeal),a limited company incorporated in England trading as a Travel Organiser and Travel agent (company number 09061889) whose registered office address: Level 5a, Maple House 149, Tottenham Court Road, London, W1T 7NF, United Kingdom (“we”, “us”, “our”). We hold an Air Travel Organiser's Licence (ATOL) number 11601 granted by the Civil Aviation Authority ('CAA').Travelodeal.ie is a trading name of Travelodeal Limited.
References to “you” and “your” in these terms means you, the traveller or purcahser of Travel and any other person in your party. It is your responsibility to read the carefully as they set out respective rights and obligation. By asking us to confirm your booking, we are entitled to assume that you have had the opportunity to read and have read these booking conditions and agree to them. All references in these booking conditions to “holiday”, “booking”, “contract”, “package”, “trip”.”tour” or “arrangements” mean such holiday arrangements unless otherwise stated.
We have created a package where we act as a Travel Organiser and where a single receipt is issued to you for the total package price. Once your package holiday has been confirmed by us, we will accept responsibility for it in accordance with these Booking Conditions as a Travel Organisor and such package will be called “ Single Package Contract”. We accept responsibility as an “organizer” under the Package Travel, Package Holidays and Package Tours Regulations 2018.
When making your booking for your package holiday we will arrange for you to enter into a contract with the principal(s) or other supplier(s) (airline/cruise company/accommodation company) named on your confirmation(s) for whom we act as agent. As agent, we accept no responsibility for the acts or omissions of the principal(s) or supplier(s) or for the services provided by them other than as set out in these Booking Conditions. The principal’s(s’) or supplier’s(s’) Terms & Conditions will apply to your booking and we advise you to read these carefully as they do contain important information about your booking.
We sell the following travel arrangements and we act as AGENT ONLY in respect of the following types of bookings:
a) Accommodation or Cruise only. This is where you are departing from the U.K. or where you have made your own flight or other travel arrangements without our assistance. b) Package holidays where all the elements of that package holiday have been put together by a disclosed Tour Operator other than us. c) Flights, accommodation or any other services which have been purchased separately from different disclosed suppliers at your request, which would be a Linked Travel Arrangement (LTA), or if purchased at the same time, a Multiple Contract Package.
For all such bookings, your contract will be with the disclosed Tour Operator or Supplier/s as applicable. The Tour Operator or Supplier/s own terms and conditions of booking will apply to (b) above and each of the supplier/s own terms and conditions of booking will apply to each element of (c) above. Copies of these terms and conditions can be found on the Tour Operators or Suppliers own websites or are available from us on request.
As a result of the above, our obligations to you may vary depending upon which Travel Arrangements you book with us.
References to “Travel Arrangement(s)” in these Terms and Conditions are to the flight, accommodation, transfer, excursion, ticket, trains, cruises, ferries, motor coaches or other holiday requirements which we feature on our website. References to “Supplier/Principal” means the third party supplier of the Travel Arrangements, including but not limited to accommodation providers, transfer providers, car hire companies, airlines, tour operators and attraction providers.
For bookings with most airlines we will act only as your agent in making your booking. For all other bookings we act as agent on behalf of the Supplier/Principal.
You can book hotel only with us as a single element booking. This will differ from a package holiday and have no rights or protections of package holidays according to Package Travel and Linked Travel Arrangements Regulations 2018. We shall always act as an agent on account of the provider or principal of the accommodation for single element bookings.
The first named person on the booking (“party leader”) must be authorised to make the booking on the basis of these booking conditions by all persons named on the booking and by their parent or guardian for all party members who are under 18 when the booking is made. By making a booking, the party leader confirms that he/she is so authorised. The party leader is responsible for making all payments due to us. The party leader must be at least 18 when the booking is made. A booking will exist as soon as we issue our confirmation invoice. This booking is made on the terms of these booking conditions. When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions.
When making your booking for your package holiday we will arrange for you to enter into contracts with the principal(s) or other supplier(s) (e.g. tour operator/airline/accommodation Company) that are providing your travel services, named on your confirmation(s), for whom we act as agent. We are the package organiser, with responsibilities to you as set out in these Booking Conditions.
Prior to booking, you will be advised who is the organiser of the travel arrangements and who is fully responsible for the proper performance of the package. The organiser may be Travelodeal Limited or a tour operator whereby Travelodeal may act as an agent on your behalf.
Lead Passenger Responsibility for Group Bookings
When a group booking is made, the lead passenger (the individual confirming the booking) assumes full responsibility for all payments and liabilities associated with the booking, including those related to accommodations, activities, transportation, and any other services included in the booking. The lead passenger is solely responsible for ensuring that all group members comply with the terms of the booking, including payment of any additional costs resulting from cancellations, no-shows, or modifications by any group member.
In the event that any group member cancels or refuses to pay, the lead passenger agrees to cover the full cost of the booking, including any additional charges that arise due to changes in room allocation or services. The cancellation or non-payment of any group member does not relieve the lead passenger from their financial obligations under this agreement.
Non-Refundable Payments and Waiver of Chargeback Rights
All payments made by the lead passenger are non-refundable, including any payments made on behalf of other group members. The lead passenger agrees that they are solely responsible for the entire group’s payment and that no refunds or chargebacks will be granted due to the actions or decisions of other group members. The lead passenger explicitly waives the right to dispute or chargeback any portion of the booking through their bank or credit card provider.
Legal Action for Payment Disputes
If the lead passenger fails to fulfill the payment obligations for the group, Travelodeal reserves the right to pursue legal action or employ a collections agency to recover any outstanding amounts. The lead passenger will be responsible for all costs incurred in the recovery process, including legal and collection fees.
