The Shells Resort & Spa Phu Quoc

Recent Reviews: 979

• User: Navigator42434785044

  Trip type: Family

  Average Experience

  Villas were spacious and good Except that nothing was that much worthTotally different from what it is in profile photos Furniture is old If you are vegetarian nothing to eat ...Located at a very off locationVillas were spacious and good Except that nothing was that much worthTotally different from what it is in profile photos Furniture is old If you are vegetarian nothing to eat ...Located at a very off location

• User: Kevin H

  Trip type: Couples

  Don’t stay at shells

  Do not stay hereWe booked the best room available. The package included airport transfers, however they advised that they were unable to pick us up and that we should pay $30USD for a taxi? What a terrible start to a holiday. Not a great start, but their attitude from the beginning meant I would never stay there again. Would not recommendDo not stay hereWe booked the best room available. The package included airport transfers, however they advised that they were unable to pick us up and that we should pay $30USD for a taxi? What a terrible start to a holiday. Not a great start, but their attit… Read more

• User: 627debp

  Trip type: Couples

  Disappointing return

  Disappointed after returning to this property , seriously declined , we are here presently room 213/214, what’s happened !! Beach is horrendous !! Resort The Shells, Khác at The Shells Resort and Spa Phu Quoc, responded to this review Thank you for taking the time to share your feedback, and for choosing to return to stay with us again. We’re truly sorry to hear that your recent experience h… Read moreDisappointed after returning to this property , seriously declined , we are here presently room 213/214, what’s happened !! Beach is horrendous !! Resort The Shells, Khác at The Shells Resort and Spa Phu Quoc, responded to this review Thank you for takin… Read more

• User: Bhavya G

  Trip type: Friends getaway

  Disappointing Service and Hospitality

  **Disappointing Service at Shells Resort and Spa Phu Quoc – Not Worth the Price**I recently stayed here for 2 nights in an Ocean View Luxury Suite with two friends, and while the property itself is undeniably beautiful, the service was extremely disappointing.Let me start with the positives — the rooms are spacious, well-designed, and the overall resort has a great aesthetic. The location and view… Read more**Disappointing Service at Shells Resort and Spa Phu Quoc – Not Worth the Price**I recently stayed here for 2 nights in an Ocean View Luxury Suite with two friends, and while the property itself is undeniably beautiful, the service was extremely disappointing.… Read more

• User: Traveler43266582942

  Trip type: Family

  The Shells Review

  The Shells in Phu Quoc is not a very appealing hotel. It’s located far from the city, so getting around can be expensive due to taxi costs. While the rooms are spacious, the layout is inconvenient—the bathroom and toilet are separate, with no proper changing area.The property has plenty of trees and grassy spaces, but this also makes it feel a bit uncomfortable due to insects. Nights are not very… Read moreThe Shells in Phu Quoc is not a very appealing hotel. It’s located far from the city, so getting around can be expensive due to taxi costs. While the rooms are spacious, the layout is inconvenient—the bathroom and toilet are separate, with no proper changing a… Read more