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Grand Mercure Hanoi
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Grand Mercure Hanoi
Hanoi, Hanoi and North Share this Deal
About Grand Mercure Hanoi
Location
This hotel is located right in the heart of Hanoi.
Facility
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops as well. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms
Rooms are equipped with air conditioning and central heating. In some rooms, a terrace provides additional space for relaxation. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. There is also a safe and a desk or, for an additional fee, a minibar. For guests' convenience, units include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a telephone, a TV and WiFi (no extra charge). Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Sport
The outdoor pool complex provides invigorating refreshment. A hot tub invites guests to soothe their muscles, and a poolside snack bar will take care of any hungry bellies. Sun loungers and parasols on the terrace invite guests to relax and unwind. Sport and leisure facilities at the hotel include a gym, yoga and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Children are well looked after in the kids' club.
Meals
The dining area includes a restaurant and a bar. Breakfast, lunch and dinner offer many delicious options. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Payment
The hotel accepts payment by MasterCard.
Amenities at Grand Mercure Hanoi
Facilities
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Air conditioning
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Bar(s)
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Café
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Car Park
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Hygiene
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ALLSAFE (Accor/Bureau Veritas)
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Contactless check-in/-out
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Contactless payment
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Enhanced cleaning programme
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Meals
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Breakfast Buffet
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Continental Breakfast
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Full Board
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Half Board
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Sport/Entertainment
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Children's Pool
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Golf
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Gym
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Jacuzzi
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ALLAMENITIES
Location
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