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Elegant Suites Westlake

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Elegant Suites Westlake

locationHanoi, Hanoi and North

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About Elegant Suites WestlakeAbout Elegant Suites Westlake

Location

This accommodation is located in Hanoi.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The accommodation has a range of facilities for guests with disabilities. The accommodation has wheelchair-accessible facilities and a lift. There are a number of shops as well. The grounds of the accommodation feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave and tea/coffee station. There is also a washing machine, an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Slippers are included. The bathrooms have a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The accommodation has family rooms, non-smoking rooms and smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can relax and enjoy the sun loungers and parasols provided. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the accommodation include a gym, callisthenics and aerobics. Various wellness options are available at the accommodation, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Children are well looked after in the kids' club.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety.

Payment

The accommodation accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Elegant Suites Westlake Amenities at Elegant Suites Westlake

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

171

Very Good

72

Average

12

Poor

9

Terrible

7

Recent Reviews: 271

  • User:minhl730

    Trip type: Family

    Lovely Hanoi stay by lake

    rating16 Aug 2025

    We had family of 6, stayed on 5th floor with 3 bedroom. Lovely place, good air condition, and spacious. The pool was large and great for the summer heat. Teens love it. We used the gym daily, had...

  • User:Anubhav0780

    Trip type: Family

    Nice and Relaxing stay in Hanoi

    rating09 Aug 2025

    We stayed in Hotel Elegant suites, westlake Hanoi during Hanoi leg of our Vietnam visit. We booked a 3 bedroom suite, which was on spot with luxury, comfort of a 5 star Hotel. The hotel itself...

  • User:Grace B

    Trip type:

    Really lovely

    rating23 Apr 2025

    The rooms are really nice and clean. They gave use a free upgrade and the pool is really nice. The lobby is beautifully decorated. There is a pool table and an outside playground for kids. Would...

  • User:ily o

    Trip type:

    want to have some cozy place?

    rating30 Jan 2025

    I went on a trip with my family and stay at this hotel for 3 days. as I got there they serve welcome drink. the lobby was huge and warm but the people are not very welcome.We booked 2 bedroom suites...

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