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Renaissance Caracas La Castellana Hotel

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Renaissance Caracas La Castellana Hotel

locationCaracas, Caracas

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About Renaissance Caracas La Castellana HotelAbout Renaissance Caracas La Castellana Hotel

Location

This hotel is located in Caracas. The nearest airport is Caracas - Maiquetia (CCS).

Facility

The hotel has a lift and features 212 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is a television with satellite channels, a radio, an alarm clock and WiFi in the rooms. Bathrooms are equipped with a shower and a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including golf, a gym, a spa, a sauna and massage treatments. A dance club and a nightclub are also options for entertainment. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a dining room and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Renaissance Caracas La Castellana Hotel Amenities at Renaissance Caracas La Castellana Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

    • -

      Hotel Safe

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

    • -

      Nightclub

    • -

      Pets

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Golf

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      Gym

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      Indoor Pool

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Parasols

    • -

      Sauna

    • -

      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

527

Very Good

179

Average

59

Poor

14

Terrible

34

Recent Reviews: 813

  • User:Wilson M

    Trip type: Couples

    Great service

    rating07 Apr 2026

    Great service , safe driving and good conversation

  • User:Willy t

    Trip type: Solo travel

    Nice but slightly dated hotel in a great location

    rating08 Jul 2025

    Nice hotel, although a little dark and dated as is everything in Venezuela. In the centre of what is the most pleasant and safest part of Caracas, Chacao.I would like to give a top thumbs up to Alejandro on the front desk. Really nice guy, like an unpaid tour guide. Nothing too much trouble for him.

  • User:Reto1961

    Trip type: Couples

    Fantastic !!

    rating09 May 2024

    Perfect stay downtown Caracas. Staff are all very very attentive and friendly. Hotel is located in La Castellana, a very good area in Caracas. Room was large and perfect sleep comfort. A very good choice to stay in this busy town. Breakfast has a huge choice of cold and warm dishes.

  • User:Jorge P

    Trip type: Solo travel

    WORST HOTEL EVER

    rating27 May 2023

    Worst hotel EVER- I got a suite with access to the lounge but when I arrived the lounge was under repairs but they never bother to update it on their website and refuse to provide a small refund for the trouble. Rude to point of being insulting. - The rooms are un down dirty and not updated- The food at the restaurant is very limited and disgusting- They messed up with the payment and lock me out of my room so that I had to deal with their mistake three days into my stay one night when I can back from a long day of work- I paid my consumptions with 100 dollar bills but they never gave me any change back neither in dollars nor in bolivars as they claimed they had no change and that they would sort it out but I left and my change is still missing- I had a suite

  • User:Luis P

    Trip type: Business

    Waste of time

    rating14 Feb 2023

    They where going to give me an upgrade they told me to wait so I wait in the loby at 3 pm they told me the room wasn’t ready so I still wait in the loby at 9 pm they told me the room was taking but I should go tomorrow to see if they can find me another room for the upgradeI don’t think the managers should make the front desc people lo lie and make you waste time

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