Hyatt House White Plains

Name: Hyatt House White Plains
Address: Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya; 31000; Uzunaliç, Antakya-İskenderun Karayolu Üzeri 20. km Serinyol 121. Jandarma Er Eğitim Alayı Karşısı Antakya, White Plains -NY, united-states
Telephone: +44-204-505-9777
Rating: 4

White Plains, White Plains -NY

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About Hyatt House White Plains

Location

This hotel is located in White Plains. The nearest airport is New York - La Guardia (LGA).

Facility

The hotel has a lift and features 159 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a cash machine are available. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. Everyday necessities can be purchased at the supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Separate bedrooms are available. A desk is provided. Additional features include a refrigerator, a stovetop, a microwave, a tea/coffee station and a dishwasher. An ironing set is provided for guests' convenience. A telephone, a TV, a DVD player and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, sailing, skiing, a gym, aerobics, a spa and a sauna. Copyright GIATA 2004 - 2024. Multilingual, powered by www.giata.com for client no. 127371

Meals

The dining area includes a restaurant and a bar. Bed and breakfast can be booked.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hyatt House White Plains

Facilities
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  Air conditioning
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  Bar(s)
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  Car Park
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  Conference Room
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  Disability-friendly
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  Hotel Safe
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  Laundry Facilities
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  Laundry Service
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  Lifts
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  Pets
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  Restaurant(s)
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  Room Service
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  Shops
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  Small supermarket
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  TV Room
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  Wifi
Hygiene
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  Enhanced cleaning programme
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  Hand sanitiser
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  Mandatory mask-wearing
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  Packaged meals
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  Protective equipment for employees
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  Protective equipment for guests
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  Protective hygiene screens
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  Protective masks for guests
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  Social distancing regulations
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  Use of commercially available disinfectants
Sport/Entertainment
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  Aerobics
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  Golf
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  Gym
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  Jacuzzi
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  Number of Pools
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  Outdoor Pool(s)
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  Sailing
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  Sauna
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  Sun loungers

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

592

Very Good

274

Average

148

Poor

Terrible

Recent Reviews: 1185

User:siobhanr959
Trip type:
Enjoyable apartment style stay in Westchester
12 Apr 2026
I recently stayed at Hyatt House White Plains and came away genuinely impressed. From the moment I arrived, the staff set the tone — warm, welcoming, and consistently friendly throughout my visit.The location is tucked away from the noise and bustle, and it is a great option to visit throughout he Westchester area. The rooms are spacious and well-appointed, with an apartment-style layout that makes an extended stay feel like home rather than a hotel. The full kitchen, separate living area, and thoughtful storage made it easy to settle in. Everything was spotlessly clean — the facilities clearly receive care and attention.The property itself is full of amenities: a well-equipped gym, comfortable common areas, and all the little conveniences that add up to a stress-free stay.Breakfast is included and offers a solid spread, though I'd love to see the hotel make a move toward more sustainable options — reusable or compostable cups would be a simple but meaningful upgrade. A bit more variety in the breakfast rotation would also go a long way for longer stays.Overall, Hyatt House White Plains delivers exactly what it promises: a quiet, clean, spacious, and comfortable stay with the feel of a well-run apartment. Highly recommended for both leisure and business travelers.
User:K L
Trip type: Couples
No Staff for Hours
04 Apr 2026
There was no one available to check me in for over an hour upon arrival. No one present was able to provide a reasonable explanation for why the reception area was unattended. After waiting, it took an additional hour for a staff member to finally assist us.While the security guard, Rory, and the gentleman at the bar did their best to help, they were unable to check guests in or offer assistance beyond basic support and calming frustrated guests.This was a very disappointing experience and not something I have ever encountered at a hotel. Due to the significant inconvenience, I will be requesting a refund. I will not recommend this location. General Manager, Guest Services / Front Office at Hyatt House White Plains, responded to this review Dear Guest,We are sorry to hear about the issues you faced during check-in at our hotel. Waiting for assistance is understandably frustrating, and we regret the inconvenience it caused. Please know that this is not the standard of service we strive to provide. Your feedback is invaluable in helping us improve and ensure a smoother check-in experience for all our guests. On a brighter note, we appreciate Rory and the bar staff for their help in a difficult situation. Your feedback is valued, and we are reviewing this immediately to prevent similar occurrences. Thank you for bringing this to our attention. Please allow us to regain your trust by staying with us again whenever your travels bring you back to this area. Noel SmithGeneral Manager
User:Lynne17324
Trip type:
Not a good experience at all.
30 Mar 2026
Waited 30 minutes for desk clerk to arrive to check us in. Billed on cancelled reservation, so paid twice for same 4-day stay. No room freshening even though 4 day stay and written request for same. Powdered scrambled eggs every morning. General Manager, Guest Services / Front Office at Hyatt House White Plains, responded to this review Dear Guest,We sincerely apologize for the delay during your arrival and the billing concern related to your reservation, as this is not the standard we strive to provide. We are equally sorry that the breakfast did not meet your expectations, and that your room was not serviced as expected. We understand how this affected your overall comfort, and we appreciate you bringing this to our attention. Your feedback is invaluable to us, and we are dedicated to making the necessary improvements for future guests. We genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve.Noel SmithGeneral Manager
User:Maps07275869663
Trip type: Business
Lovely hotel needs more staff
24 Mar 2026
Lovely hotel with a great breakfast. I found the hotel to be understaffed at the front desk and in housekeeping. Our room was not serviced while we were out for 9.5 hours. General Manager, Guest Services / Front Office at Hyatt House White Plains, responded to this review Dear Guest,Thank you for your kind words about our hotel and breakfast offerings, and we are pleased to know these aspects added to your visit. However, we sincerely apologize for the service issues you experienced during your stay and understand how disappointing this must have been. We also appreciate your feedback regarding team availability and how this may have impacted your overall comfort. Please know that your comments are being reviewed with our team to improve the service. We truly value your insights and hope to welcome you back for a more seamless stay that you deserve.Noel SmithGeneral Manager
User:FarAway35784926786
Trip type:
Great experience.
18 Mar 2026
We had a great experience at this hotel. It was clean and nicely updated. The full breakfast was a bonus! It was centrally located to where we needed to go and we would stay again. General Manager, Guest Services / Front Office at Hyatt House White Plains, responded to this review Dear Guest,Thank you for choosing Hyatt House White Plains and taking the time to write a review. We are delighted to hear that you enjoyed your stay with us and appreciated the cleanliness and modern updates. Additionally, it’s great to know that our location suited your needs and that you found our breakfast a pleasant surprise. We appreciate your kind words; it’s our goal to ensure every guest feels at home, and we can’t wait to welcome you back for another wonderful experience.Noel Smith General Manager