Hilton Garden Inn St Augustine-Historic District

Recent Reviews: 454

• User:tinagail8462

  Trip type: Couples

  Great Location & Outdoor Pool

  21 Jun 2026

  This resort is very nice, clean, and in a great location. The food is delicious, and the staff is helpful and friendly. Our room was spacious and clean with plenty of towels, great water pressure, and the bed was comfortable. The pool was enjoyable and a great place to relax. LaDella Harper, General Manager at Hilton Garden Inn St Augustine-Historic District, responded to this review Thank you for taking the time to share your wonderful review of your recent stay with us.We are delighted to hear that you enjoyed our clean and beautiful property, convenient location, delicious food, and the friendly and helpful service provided by our team. It is especially rewarding to know that your room was spacious, comfortable, and well-appointed with everything you needed, including plenty of towels, great water pressure, and a comfortable bed.We're also pleased that you were able to relax and enjoy our pool during your stay. Comments like yours are exactly what we strive to provide for every guest.Thank you again for choosing to stay with us. We truly appreciate your kind words and look forward to welcoming you back for another relaxing stay in the future.

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• User:Amy H

  Trip type: Family

  Excellent choice in St. Augustine!

  18 Jun 2026

  Perfect location in the Historic District! Clean, comfortable, and spacious. Excellent on-site restaurant. Was really surprised how good the food was! We had breakfast and dinner there each day of our stay. Staff were kind and professional. Our dog loved it too.?? LaDella Harper, General Manager at Hilton Garden Inn St Augustine-Historic District, responded to this review Thank you for taking the time to share your wonderful review of your recent stay with us.We are thrilled to hear that you enjoyed our convenient location in the Historic District and found your room to be clean, comfortable, and spacious. It is especially rewarding to know that you were pleasantly surprised by the quality of our on-site restaurant and that you enjoyed both breakfast and dinner with us throughout your stay.We also appreciate your kind comments about our staff. Providing friendly, professional service is something we take great pride in, and I will be sure to share your compliments with the team.It made us smile to hear that your dog enjoyed the stay as well! We love welcoming our four-legged guests and are delighted that your entire family had a great experience.Thank you again for choosing to stay with us. We look forward to welcoming you—and your pup—back on your next visit to St. Augustine!

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• User:Mike S

  Trip type: Family

  Booked an Ocean View Room.

  07 Jun 2026

  Booked an Ocean View Room for 4 nights. The hotel did not explain there is a busy road in front of the hotel with traffic noise starting at 6:00 AM . The ocean is a away on the other side of the road.The rooms needed updating and has single pane windows.Nikky of the staff was very understanding as we checked out the next day and moved to another hotel.

• User:Camper63496646709

  Trip type: Family

  Great stay

  06 Jun 2026

  Nice hotel, friendly, eff & clean. LaDella Harper, General Manager at Hilton Garden Inn St Augustine-Historic District, responded to this review Thank you for taking the time to share your review of your recent stay with us.We are delighted to hear that you had a great stay and found our hotel to be friendly, efficient, and clean. Your kind words are greatly appreciated and will be shared with our team.Thank you for choosing to stay with us. We look forward to welcoming you back on your next visit!

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• User:D K

  Trip type: Family

  Nice staff and room but a few issues.

  30 May 2026

  The sliding glass doors on the shower don't stay closed very well and water tends to get all over the bathroom floor. Only ate breakfast once but the coffee was very weak, sausage burnt, omelet overdone. Finally, I think charging for parking is ridiculous. MOST other hotels, including Hilton properties that I mostly stay in, do NOT charge for parking. LaDella Harper, General Manager at Hilton Garden Inn St Augustine-Historic District, responded to this review Thank you for taking the time to share your feedback regarding your recent stay with us.I am pleased to hear that you found our staff friendly and your room comfortable. However, I sincerely apologize for the issues you experienced during your visit.I appreciate you bringing the shower door to our attention. We understand how frustrating it can be when the doors do not stay closed properly, resulting in water on the bathroom floor. Our maintenance team will inspect and address this issue.I also apologize that your breakfast did not meet your expectations. Weak coffee, overcooked eggs, and burnt sausage are certainly not the quality we strive to provide. Your comments have been shared with our Food & Beverage team so we can review our preparation and quality standards.Regarding parking, I understand your frustration. While many hotels in other locations offer complimentary parking, most properties in the historic district of St. Augustine do charge for parking due to the limited availability in the area. We work to keep our parking fee as competitive and reasonable as possible compared to neighboring hotels.Thank you again for your valuable feedback. We appreciate you choosing to stay with us and hope to have the opportunity to provide you with an even better experience during a future visit.

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