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The Westin Palo Alto

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The Westin Palo Alto

locationMenlo Park, San Jose - Silicon Valley - CA

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About The Westin Palo AltoAbout The Westin Palo Alto

Location

This hotel is located in Palo Alto.

Facility

The hotel has a lift and features 184 rooms. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a 24-hour security service, a car hire service, 24-hour room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. A safe and a minibar are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Equipped with a telephone, satellite television and WiFi, the rooms provide many ways for guests to stay connected and entertained. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa, a sauna and hiking. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at The Westin Palo Alto Amenities at The Westin Palo Alto

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

359

Very Good

236

Average

108

Poor

35

Terrible

22

Recent Reviews: 760

  • User:Mark M

    Trip type:

    Westin Palo Alto

    rating22 Oct 2025

    Unhelpful staff, elevator out of order, trash left out overnight, housekeeping unreliable. WiFi terrible. Parking garage is difficult to navigate. I regretted staying here and was surprised to see...

  • User:phaniefield

    Trip type:

    This is NOT a Proper Westin

    rating19 Oct 2025

    We stayed here for an event at Stanford and shopping. It is convenient to both and I’m sure it’s very profitable. But it is not a proper Westin; it’s over rated and should either be rebranded or...

  • User:Ronald S

    Trip type:

    Lodge at The heart of Silicon Valley

    rating17 Oct 2025

    My stay at The Westin Palo Alto was quite comfortable. The staff were exceptionally friendly and helpful, creating a welcoming atmosphere throughout my visit. However, the elevator could use some...

  • User:Kongman5

    Trip type:

    Favourite in Palo Alto

    rating29 Sept 2025

    Overall great all round hotel, with spacious rooms, friendly staff, and good breakfast in the morning, location is convenient, and good parking facility. Easy and quick to get in and out, and never...

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