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Surestay Plus Hotel By Best Western San Jose Central City

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Surestay Plus Hotel By Best Western San Jose Central City

locationSilicon Valley, San Jose - Silicon Valley - CA

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About Surestay Plus Hotel By Best Western San Jose Central CityAbout Surestay Plus Hotel By Best Western San Jose Central City

Location

This small hotel, offering an ideal location, lies close to the centre of San Jose. The centre is approximately 3 km away and San Jose airport is located approximately 10 km away.

Facility

The hotel welcomes guests in a 2-storey building with a lift and 57 rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, room service, an alarm call service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. Guests can enjoy the view of the pool from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym, aerobics and a sauna.

Meals

A fortifying breakfast is served daily.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Surestay Plus Hotel By Best Western San Jose Central City Amenities at Surestay Plus Hotel By Best Western San Jose Central City

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Car Park

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      Conference Room

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      Disability-friendly

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      Foyer

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Jacuzzi

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

    • -

      Swimming Pool

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      Tennis

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

121

Very Good

64

Average

42

Poor

11

Terrible

19

Recent Reviews: 256

  • User:Kevin M

    Trip type:

    Worst hotel stay in 30+ years

    rating15 Jun 2026

    Terrible in almost every way! 1) There is zero parking. By 5:00 PM every night there are no parking spaces left, NONE! You can't park! 2) There is no staff on site much of the time. They post a...

  • User:Marsha E

    Trip type:

    Not for the faint of heart

    rating21 Dec 2025

    Noisy neighbor in room next door..all night! Gray & frayed bath towels;Stuffy and old smelling. First & last stay here!

  • User:Wiebke P

    Trip type:

    Ok for one night

    rating10 Nov 2025

    This was our first stop during our roadtrip through Cali. It is near restaurants and shops. Check in was in the Holiday Inn, that is on the same site. Rooms are ok, bathroom ok, clean and...

  • User:Marmac83

    Trip type: Solo travel

    San Jose

    rating04 Jun 2025

    Room is fine, good size. Comfortable bed. Good price. Check in was fast. Close to stores and restaurants. Room has dining space. Fridge and microwave. Good size bathroom. Downside of it was A lot of...

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