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Hotel Keen

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Hotel Keen

locationMenlo Park, San Jose - Silicon Valley - CA

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About Hotel KeenAbout Hotel Keen

Location

This hotel is located in Palo Alto. The nearest airport is San Francisco - International (SFO).

Facility

The hotel has a lift and features 42 rooms. The friendly staff at the reception desk are happy to answer any questions. The hotel provides a safe, an alarm call service, a laundry service, a business centre, a fax machine and a smoke alarm. Wireless internet access allows guests to stay connected while on holiday. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee).

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a queen-size bed or a king-size bed. Extra beds can be requested. A desk is provided. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa and a sauna.

Meals

A continental breakfast guarantees a great start to the day.

Amenities at Hotel Keen Amenities at Hotel Keen

  • Facilities

    • -

      Air conditioning

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      Car Park

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

    • -

      Pets

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

92

Very Good

90

Average

58

Poor

33

Terrible

29

Recent Reviews: 302

  • User:Dawson D

    Trip type:

    Very nice stay

    rating06 Dec 2025

    Great location right near downtown Palo Alto shops, restaurants, coffee shops and even CVS and Whole Foods is an 8-10 minute walk. The morning and evening staff were very friendly and helpful. Bed...

  • User:Janine F

    Trip type:

    Very basic accommodations

    rating12 Sept 2025

    The location is good, but this is a very basic place to stay: incredibly small rooms, very thin walls and door so you can hear everything in the halls and other rooms, and the washrooms were not very...

  • User:Q7827XZjeffreyb

    Trip type:

    Personable boutique hotel with great service

    rating20 Aug 2025

    Hotel Keen is a small, tucked away boutique hotel with a lot of charm and friendly, attentive staff. Super close to CalTrain, great coffee shops, and the best downtown Palo Alto has to offer. The...

  • User:lujie z

    Trip type:

    fantastic experience

    rating04 Aug 2025

    Room is very clean and everyone is very friendly！I have a wonderful trip here. It's location is nearby Caltrain station and very convenient for transportation.

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