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The Donatello

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The Donatello

locationUnion Square Area, San Francisco Area - CA

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About The DonatelloAbout The Donatello

Location

This hotel is located in the heart of San Francisco.

Facility

The hotel has a lift and features 94 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service and a coin-operated laundry. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Guests can enjoy a wide range of indoor sports, including a gym, billiards, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.

Meals

The dining area includes a restaurant and a bar.

Amenities at The Donatello Amenities at The Donatello

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

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      Billiards/Snooker

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1642

Very Good

1128

Average

213

Poor

65

Terrible

40

Recent Reviews: 3088

  • User:Karen Y

    Trip type:

    A spacious room

    rating28 Jan 2026

    We had a spacious and clean room with a king bed. The bathroom was spacious too. The key positive aspect of our room was a small and separate dressing area near the door, which also came with a shoe...

  • User:kdshow

    Trip type: Family

    Great experience on our vacation. Meal and great restaurants in the resort and nearby.

    rating25 Dec 2025

    Great experience on our family vacation, Restaurants at the resort and around the area was awesome 😎

  • User:hisky

    Trip type:

    Friendly staff and convenient location, but changes needed for better stay

    rating17 Nov 2025

    Staff is friendly and helpful. Location is good and bad, could be a little too close to street noise from daily morning cleaning crew and those who like to sing and yell at night depending on where...

  • User:AndresCa9

    Trip type:

    A Completely Unjust and Disturbing Experience at Club Donatello

    rating14 Nov 2025

    I feel compelled to share what has been one of the most distressing and surreal experiences I have ever had with a hotel. I stayed at Club Donatello for a single night on November 2025, fully...

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