InterContinental Mark Hopkins San Francisco



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This exclusive historical hotel of the luxury class is situated at the crest of the famed Nob Hill, at the intersection of three cable car lines and only around 1.5 km from Union Square. Countless restaurants, bars and pubs are situated within 400 m of the hotel. Appealing shopping venues are located within 800 m of the hotel. Oakland is approximately 18 km from the hotel.
The hotel welcomes guests in a 19-storey building with a lift and 380 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and individually adjustable heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym and callisthenics.
The dining area includes a bar. The non-smoking restaurant provides high chairs for children. A continental breakfast guarantees a great start to the day.

999 California Street
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
3297 reviewsUser: annb_uscarolina
Trip type: Business
Customer service needs major improvement
I am in San Francisco for work for two weeks. We started staying at the Intercontinental Mark Hopkins, but ended up switching to the Intercontinental San Francisco. The customer service at Intercontinental Mark Hopkins was horrible, the employees were not frie…
User: TAMAN1951
Trip type: Couples
Grand hotel
Hotel is quite grand and service is excellent. Room is a good size as is the bathroom. Decent water pressure. Nice TV and channel selection. Super location. Needs a little maintenance. Hotel of this caliber should not have broken tiles in the lobby. Showing si…
User: Lauren V
Trip type: Solo travel
Amazing service
The service from the hotel staff was impeccable. Issa Q at the front desk was very personable, accommodating and helpful. He is a great asset to this hotel. The location of this hotel was perfect. 10 minute walk from a lovely Italian restaurant, Fino. 25 minut…
User: EleanorShelstrop
Trip type: Business
A rundown outdated Hampton Inn cosplaying as a "luxury" hotel
I understand that this hotel has a long legacy in San Francisco, but today it is a disappointing stay. TL;DR: this place markets itself as a "luxury" hotel (direct from the IHG official page), but it actually (with the exception of the lobby) feels like an out…
User: Saimone T
Trip type: Family
Great Stay
Had a wonderful stay overall and wanted to leave a review, especially coming from someone who has previously worked in hospitality.The hotel’s historic character really stands out and gives the property a unique atmosphere. The location is excellent as well, w…