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InterContinental Mark Hopkins San Francisco

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InterContinental Mark Hopkins San Francisco

san francisco area ca, united states

About InterContinental Mark Hopkins San Francisco

location

This exclusive historical hotel of the luxury class is situated at the crest of the famed Nob Hill, at the intersection of three cable car lines and only around 1.5 km from Union Square. Countless restaurants, bars and pubs are situated within 400 m of the hotel. Appealing shopping venues are located within 800 m of the hotel. Oakland is approximately 18 km from the hotel.

facility

The hotel welcomes guests in a 19-storey building with a lift and 380 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including tennis, golf, a gym and callisthenics.

meals

The dining area includes a bar. The non-smoking restaurant provides high chairs for children. A continental breakfast guarantees a great start to the day.

Amenities at InterContinental Mark Hopkins San Francisco

Facilities

Air conditioningBar(s)Bicycle CellarCar ParkCloakroomConference RoomCurrency ExchangeDisability-friendlyGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsNewspaper kioskPetsRestaurant(s)Restaurant(s) with high-chairsRestaurant(s) with non-smoking areaRoom ServiceShopsWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective hygiene screensProtective masks for guestsSafe Stay (AHLA)Sanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

Continental Breakfast

Sport/Entertainment

AerobicsGolfGymTennis

Location

Map preview
Nob Hill, San Francisco Area - CA, United States

999 California Street

What's nearby

  • Bars / Pubs400m
  • Restaurants400m
  • Shopping opportunities800m

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.0

Very Good

3297 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent1386
  • Very Good1086
  • Average489
  • Poor218
  • Terrible118

Recent Reviews: 3297

  • User: annb_uscarolina

    Trip type: Business

    Customer service needs major improvement

    06 Jun 2026

    I am in San Francisco for work for two weeks. We started staying at the Intercontinental Mark Hopkins, but ended up switching to the Intercontinental San Francisco. The customer service at Intercontinental Mark Hopkins was horrible, the employees were not frie…

  • User: TAMAN1951

    Trip type: Couples

    Grand hotel

    23 May 2026

    Hotel is quite grand and service is excellent. Room is a good size as is the bathroom. Decent water pressure. Nice TV and channel selection. Super location. Needs a little maintenance. Hotel of this caliber should not have broken tiles in the lobby. Showing si…

  • User: Lauren V

    Trip type: Solo travel

    Amazing service

    21 May 2026

    The service from the hotel staff was impeccable. Issa Q at the front desk was very personable, accommodating and helpful. He is a great asset to this hotel. The location of this hotel was perfect. 10 minute walk from a lovely Italian restaurant, Fino. 25 minut…

  • User: EleanorShelstrop

    Trip type: Business

    A rundown outdated Hampton Inn cosplaying as a "luxury" hotel

    11 May 2026

    I understand that this hotel has a long legacy in San Francisco, but today it is a disappointing stay. TL;DR: this place markets itself as a "luxury" hotel (direct from the IHG official page), but it actually (with the exception of the lobby) feels like an out…

  • User: Saimone T

    Trip type: Family

    Great Stay

    10 May 2026

    Had a wonderful stay overall and wanted to leave a review, especially coming from someone who has previously worked in hospitality.The hotel’s historic character really stands out and gives the property a unique atmosphere. The location is excellent as well, w…

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