Axiom Hotel San Francisco

Recent Reviews: 1239

• User: Kim S

  Trip type: Solo travel

  Hot rooms and no AC

  The rooms themselves were comfortable, but the AC was broken in the hotel and most rooms only had fans and the windows didn't open, so the rooms were very hot. Some of the rooms had portable ACs, and I asked to be moved to one of those rooms - I was moved 4 times before I just stayed put in a room with no AC that was hot. It was very frustrating. It would be a good hotel if the AC problem gets fix… Read moreThe rooms themselves were comfortable, but the AC was broken in the hotel and most rooms only had fans and the windows didn't open, so the rooms were very hot. Some of the rooms had portable ACs, and I asked to be moved to one of those rooms - I was moved 4 ti… Read more

• User: batman586

  4 days family get together in SF

  Great location, friendly staff. Has a nice cafe with breakfast and sandwiches. Is even better if you have the $40 per room and stay credit. Small lobby but tastefully decorated. The only negatives were the king room being quite a bit smaller than the 2 queens one, and the standing AC unit.. very noisy! Also no view, just facing a wall.Great location, friendly staff. Has a nice cafe with breakfast and sandwiches. Is even better if you have the $40 per room and stay credit. Small lobby but tastefully decorated. The only negatives were the king room being quite a bit smaller than the 2 queens… Read more

• User: 1015lolo

  Trip type: Business

  Convenient for Conferences

  Hotel staff was very nice and accommodating. Room was clean, but there was a smell in the hallway and bathroom was a little less than stellar. It was difficult to sleep with the noise from the street on Monday and Thursday nights. Was a close walk to Moscone and BART which was convenient, but for the price I was expecting a much higher end experience.Hotel staff was very nice and accommodating. Room was clean, but there was a smell in the hallway and bathroom was a little less than stellar. It was difficult to sleep with the noise from the street on Monday and Thursday nights. Was a close walk to Moscone a… Read more

• User: Sam S

  Trip type: Business

  Fantastic front-desk staff

  I had a great stay! Alyssa and Ahmed were the best employees who helped me navigate a few small issues. It was wonderful to feel comfortably at home with friendly staff. The hotel is beautiful with darkly-painted hallways and plush carpet. The central staircase was also comfortable to use instead of elevators. I've never encountered more friendly front desk staff. I highly recommend.I had a great stay! Alyssa and Ahmed were the best employees who helped me navigate a few small issues. It was wonderful to feel comfortably at home with friendly staff. The hotel is beautiful with darkly-painted hallways and plush carpet. The central staircas… Read more

• User: Tourist41357551061

  Trip type: Business

  Perfect stay

  The hotel’s location is perfect for both business and leisure travelers. The property is very neat, clean, and well-maintained, and the staff are polite, courteous, and supportive.I would especially like to mention Mr. Ahmed from the front desk, who was extremely generous, kind, polite, and helpful throughout my stay. His professional and welcoming approach made the experience even more pleasant.O… Read moreThe hotel’s location is perfect for both business and leisure travelers. The property is very neat, clean, and well-maintained, and the staff are polite, courteous, and supportive.I would especially like to mention Mr. Ahmed from the front desk, who was extrem… Read more