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Best Western Plus Island Palms Hotel & Marina

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Best Western Plus Island Palms Hotel & Marina

locationShelter Island, San Diego - CA

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About Best Western Plus Island Palms Hotel & MarinaAbout Best Western Plus Island Palms Hotel & Marina

Location

The hotel is situated right by the harbour on Shelter Island. Guests may enjoy views out over the private marina. SeaWorld, the Zoo and the beaches are just 10 minutes away.

Facility

Guests have a choice of 175 rooms located in a 2-storey main building and 6 auxiliary buildings. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 2 lifts. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, room service, an alarm call service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the promenade from a balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly warm water of the pool complex, which includes 2 outdoor and indoor pools, guarantees comfortable swimming. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. The sun loungers are perfect for soaking up some sun. For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. With canoeing, sailing, catamaraning and kayaking available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and a solarium.

Meals

The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Staff are also happy to provide children's meals.

Payment

All major credit cards, including American Express, VISA, Diners Club and MasterCard, are accepted for payment.

Amenities at Best Western Plus Island Palms Hotel & Marina Amenities at Best Western Plus Island Palms Hotel & Marina

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

    • -

      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Games room

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

    • -

      Protective hygiene screens

    • -

      Protective masks for guests

    • -

      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

    • -

      Set menu lunch

  • Sport/Entertainment

    • -

      Aerobics

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      Canoe

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      Catamaran

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sailing

    • -

      Sauna

    • -

      Sun loungers

    • -

      Tanning Studio/Solarium

    • -

      Tennis

LocationLocation

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Around this property:

Beach

800 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

3009

Very Good

1420

Average

373

Poor

134

Terrible

88

Recent Reviews: 5023

  • User:Tricia R

    Trip type:

    Wonderful

    rating23 Aug 2025

    We had a beautiful spotless suite by the pool and spa with an amazing view of the marina. Dinner and breakfast at the on site restaurant was perfect and the service was very good. Danny the Director...

  • User:Mike S

    Trip type:

    Mildew

    rating23 Aug 2025

    location great, but the room smelled like mildew. had to open windows and balcony the whole time. everything else was fine.

  • User:JerseyJodi

    Trip type: Family

    Sneaky hotel!

    rating10 Aug 2025

    I really don’t know where to begin. When I checked in I was informed that there was a $25 parking fee. I informed the clerk that we would park elsewhere and not in the lot so we would not be...

  • User:charsoldest

    Trip type: Couples

    Great With One Exception.

    rating06 Aug 2025

    Everything was excellent, and Danny, the Front Desk Manager, as always, was particularly gracious. The only negative is the fact that they've removed coffee from the individual rooms and provided a...

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