The Westin San Antonio North

51 +PHOTOS

53+ photos

The Westin San Antonio North

Name: The Westin San Antonio North
Address: 9821 Colonnade Blvd, San Antonio - TX, united-states
Telephone: 353818882077
Rating: 4.4

san antonio tx, united states

About The Westin San Antonio North

location

This modern, luxurious city hotel lies opposite The Colonnade shopping and entertainment complex. It is located in the northwest of San Antonio and around 15 minutes away from the city centre.

facility

326 rooms are located on 20 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

Guests can strike that perfect balance between exercise and relaxation in one of the 2 heated indoor and outdoor pools. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa, a sauna, a steam bath and massage treatments. An entertainment programme and a kids' club are also options for entertainment.

meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Staff are also happy to provide children's meals.

Amenities at The Westin San Antonio North

Facilities (12)

Air conditioningLobby24-hour receptionShopsConference RoomLaundry ServicePetsElevator/ LiftIroning servicesParkingSmoking roomsWifi

Beauty and Spa (1)

Spa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (2)

Outdoor FurnitureSun Deck

General Services (4)

Luggage storageMultilingual StaffPool/ Beach towelsWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (2)

Contactless check-in/-outGym/ Fitness centre

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (6)

ShowerBathtubHairdryerTVBathrobesToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (5)

Indoor PoolOutdoor Pool(s)Swimming PoolGymEvents

Location

Northwest, San Antonio - TX, United States

9821 Colonnade Blvd

Check-in from 4:00 PM · Check-out by 12:00 PM

Northwest, San Antonio - TX, United States

9821 Colonnade Blvd

Check-in from 4:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.4

Very Good

2993 reviews

Value
Rooms
Cleanliness
Service

Excellent1847
Very Good675
Average275
Poor118
Terrible78

Recent Reviews: 2993

User: nayld
Trip type: Business
HORRIBLE. AVOID MARRIOT HOTELS
24 Jun 2026
Terrible replacing windows so all day and night scaffolding was banging on side of building room was dirty, didn't have the amenities listed for a handicapped room, then took 4 hrs to bring item to rm. Will never stay at a Marriott business again, have had nothing but real low budget stays,never get any rewards, would have had a better stay at kennel, and a lot less money.im done with this busines… Terrible replacing windows so all day and night scaffolding was banging on side of building room was dirty, didn't have the amenities listed for a handicapped room, then took 4 hrs to bring item to rm. Will never stay at a Marriott business again, have had not…
User: Clayton P
Trip type: Couples
Probably better options elsewhere.
13 Jun 2026
The room was well appointed and clean but clearly dated. Bed was comfortable. The service left much to be desired though. The folks working there were not very friendly.The room was well appointed and clean but clearly dated. Bed was comfortable. The service left much to be desired though. The folks working there were not very friendly.
User: GraciasDiosPorMiVida
Trip type: Family
Most helpful front desk clerk Presee!
10 Jun 2026
Presee was so kind and helpful when we arrived! She took her time to explain and make sure we were accommodated. Please be patient and kind when you come. They are doing the best they can! The manager was off site when we came and was confused and unable to help but Presee made sure we were cared for. Thank you again! ??Presee was so kind and helpful when we arrived! She took her time to explain and make sure we were accommodated. Please be patient and kind when you come. They are doing the best they can! The manager was off site when we came and was confused and unable to he…
User: Moshe Y
Trip type: Business
Incredible Experience! Incredible employee! - much gratitude
07 Jun 2026
To whom it may concern,Thank you for giving me the opportunity to provide feedback here. I travel monthly to various states for business and continue to be so impressed with my experiences staying with you at the Westin North - San Antonio. Your supervisor, Anthony, has been remarkable!! This has been consistent every stay. Hospitality is the culture and experience one feels while staying in your… To whom it may concern,Thank you for giving me the opportunity to provide feedback here. I travel monthly to various states for business and continue to be so impressed with my experiences staying with you at the Westin North - San Antonio. Your supervisor, An…
User: K2384YTruthc
Trip type: Business
Don't get HURT on their property!!
26 May 2026
The management of this hotel ignores you in an effort to make you go away if you have an incident on their property caused by their safety neglect. I was here in September of 2025 in a business conference and someone had improperly taped down an electrical cord across the walkway to the buffet in the hall area. My shoe caught the cord and I went flying and landed several feet away on my side tryin… The management of this hotel ignores you in an effort to make you go away if you have an incident on their property caused by their safety neglect. I was here in September of 2025 in a business conference and someone had improperly taped down an electrical cor…

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