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SureStay Hotel by Best Western San Antonio West SeaWorld

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SureStay Hotel by Best Western San Antonio West SeaWorld

locationSeaworld Area, San Antonio - TX

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About SureStay Hotel by Best Western San Antonio West SeaWorldAbout SureStay Hotel by Best Western San Antonio West SeaWorld

Location

This hotel is located in San Antonio. The nearest airport is San Antonio - International (SAT).

Facility

The hotel has a lift and features 83 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. Children can enjoy the playground. Parking spaces are available to guests travelling by car. Other services include room service, a laundry service and a coin-operated laundry.

Rooms

Rooms are equipped with air conditioning. Rooms include a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa.

Meals

Bed and breakfast can be booked. A continental breakfast guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at SureStay Hotel by Best Western San Antonio West SeaWorld Amenities at SureStay Hotel by Best Western San Antonio West SeaWorld

  • Facilities

    • -

      Air conditioning

    • -

      Car Park

    • -

      Conference Room

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Playground

    • -

      Room Service

    • -

      Wifi

  • Hygiene

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Mandatory mask-wearing

    • -

      Protective equipment for employees

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

276

Very Good

178

Average

127

Poor

95

Terrible

101

Recent Reviews: 777

  • User:Syb1980

    Trip type:

    Don’t stay Here !!

    rating12 Jul 2025

    If I could have gave this hotel a zero I would have! As a Diamond elite member. I stay at many best Western hotels. This by far has to be the worst! .I arrived late due to my plane flying in from out...

  • User:Katie M

    Trip type:

    BED BUGS

    rating06 Jul 2025

    CHECK YOUR BED! We got in late forgot to check the bed and woke up to a bed covered with bed bugs. We have been waiting 24 hours and still no call from property management! So unprofessional. We left...

  • User:nontexan

    Trip type:

    Fail, Fail, Fail

    rating20 May 2025

    Worst Best Western I've stayed at; breakfast was undercooked and under stocked. Coffee? Nope... No queen beds; only Kings and doubles. Small room. Several cars were broken into in the hotel...

  • User:Bobby_Tripp

    Trip type:

    Very small rooms

    rating11 Apr 2025

    The pillows were soft and smushy. Rooms are SUPER small. Felt like I was in a broom closet with a side bathroom. The hallway carpet was stained looked dirty Don't expect much for breakfast. Mostly...

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