Hilton Garden Inn San Antonio At The Rim
35 +PHOTOS
37+ photos
This hotel is located right in the heart of San Antonio.
5730 Rim Pass
Check-in from 3:00 PM · Check-out by 12:00 PM
5730 Rim Pass
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
648 reviewsUser: Melinda P
Trip type: Family
Not safe parking
If you want your vehicle broken into stay here. Hotel no help. Had to call police. Several vehicles broken into Not safe.If you want your vehicle broken into stay here. Hotel no help. Had to call police. Several vehicles broken into Not safe.
User: Rhonda F
Trip type: Solo travel
Needs work and paid parking is ridiculous
The hotel was mediocre at best. I check in later in the evening and don’t see signs that said parking is paid. I’ve never been to a hotel like this that has paid parking in the very empty parking lot. No one mentioned the parking at all and I had a notice on my car in the morning. I was surprised by this. That should always be mentioned and it should be in the listing online. Then the rooms and co… The hotel was mediocre at best. I check in later in the evening and don’t see signs that said parking is paid. I’ve never been to a hotel like this that has paid parking in the very empty parking lot. No one mentioned the parking at all and I had a notice on m…
User: Ricardo G
Trip type: Friends getaway
Bad customer service from Monica
Monica at the front desk was not helpful, doesn’t look like her job and her goal is to make any progress harder than it should be. Hoping she can find a job where she is happier… and not continue to be the customer’s first experience/face for this hotel. Other than that - great location and breakfast. Hilton Garden Inn At The Rim, Owner at Hilton Garden Inn San Antonio At The Rim, responded to… Monica at the front desk was not helpful, doesn’t look like her job and her goal is to make any progress harder than it should be. Hoping she can find a job where she is happier… and not continue to be the customer’s first experience/face for this hotel. Other…
User: Parry W
Trip type: Business
Not up to Hilton standards
Parking is through 3rd party. Hotel website says it is $10. It actually is $10 plus service charge and tax. Totally deceptive! Hotel is in desperate need of regular maintenance. GFI was tripped for in room coffee but could not reset as the reset botton on the GFI was missing. Fitness Center equipment is worn out. One treadmill doesn't work at all. Hilton Garden Inn At The Rim, Owner at Hilton G… Parking is through 3rd party. Hotel website says it is $10. It actually is $10 plus service charge and tax. Totally deceptive! Hotel is in desperate need of regular maintenance. GFI was tripped for in room coffee but could not reset as the reset botton on the…
User: Sabrina L
Trip type: Couples
Go somewhere else for breakfast
I paid $33 for two adults for breakfast. It was not worth the price at all. The food was hard and cold. Very limited choices. I was very disappointed. I was wondering why we were the only two people there eating now I know why. Hilton Garden Inn At The Rim, Owner at Hilton Garden Inn San Antonio At The Rim, responded to this review Thank you for your feedback. We’re very sorry to hear that yo… I paid $33 for two adults for breakfast. It was not worth the price at all. The food was hard and cold. Very limited choices. I was very disappointed. I was wondering why we were the only two people there eating now I know why. Hilton Garden Inn At The Rim,…
Weekly in your inbox — handpicked package deals and price drops before they sell out.
Our Privacy Policy
