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Best Western Plus Palo Alto Inn & Suites

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Best Western Plus Palo Alto Inn & Suites

locationAirport Area, San Antonio - TX

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About Best Western Plus Palo Alto Inn & SuitesAbout Best Western Plus Palo Alto Inn & Suites

Location

This hotel welcomes guests in San Antonio.

Facility

The hotel has a lift and features 75 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a babysitting service, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including tennis, a gym, aerobics, a spa and a sauna.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Best Western Plus Palo Alto Inn & Suites Amenities at Best Western Plus Palo Alto Inn & Suites

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

    • -

      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

    • -

      Tennis

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

121

Very Good

71

Average

24

Poor

20

Terrible

29

Recent Reviews: 265

  • User:Kristine L

    Trip type:

    Awful

    rating18 Jul 2025

    Hotel Stay When we arrived our room was suppose to be on the 4th floor, however the elevator was out of service. Isaiah who was working the desk said there were no 1st floor rooms so we had to had to...

  • User:Deida A

    Trip type:

    Rude front staff

    rating13 Apr 2025

    We have been staying at this hotel for about 4 years now we travel to San Antonio at least once a month. Everyone is nice hotel is clean but there's a gentleman in the front that has it out for...

  • User:Happytrip-1977

    Trip type:

    When is Best Western going to listen

    rating25 Feb 2025

    If you're looking for a good Ada room don't go here bed height is to high for a Ada room and this room had not been cleaned thoroughly spoke to manager and he complained about us complaining he was...

  • User:H J

    Trip type:

    A totally disappointment

    rating22 Feb 2025

    The hardware service was much below expected, many items were either missing or not functioning. Most machines in the fitness room did not work; the room was not clean enough and the shower water was...

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