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Best Western Plus Lackland Hotel & Suites

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Best Western Plus Lackland Hotel & Suites

locationDowntown, San Antonio - TX

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About Best Western Plus Lackland Hotel & SuitesAbout Best Western Plus Lackland Hotel & Suites

Location

This hotel is located right in the heart of San Antonio.

Facility

The hotel has a lift and features 77 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (no extra charge). Other services include an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A desk is provided. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa.

Meals

There is a bar on the premises. A continental breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Best Western Plus Lackland Hotel & Suites Amenities at Best Western Plus Lackland Hotel & Suites

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

    • -

      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

    • -

      Protective equipment for employees

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      Safe Stay (AHLA)

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      Sanitiser dispenser

    • -

      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Children's Pool

    • -

      Gym

    • -

      Indoor Pool

    • -

      Jacuzzi

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

661

Very Good

202

Average

66

Poor

14

Terrible

26

Recent Reviews: 969

  • User:X2740LDcarlad

    Trip type:

    Friendly, helpful, quiet

    rating18 Jul 2025

    The staff was awesome. They were extremely helpful. We were greeted with excellent information and maps with extensive information for our son’s BMT graduation. The hotel is very close to Lackland AF...

  • User:athziri_dmgz

    Trip type:

    Weekend stay

    rating15 Jul 2025

    Over all it was a pleasant stay. The stay was a little expensive for such dated hotel. We were able to check in early by paying $30 (which I wasn't told over the phone but we were there already...

  • User:Allen M

    Trip type:

    A Very Pleasant Stay

    rating17 Mar 2025

    A/C functions well and is fairly quiet. I wish the bedside electrical outlets were not behind the night stand. The modular furniture designed is very efficient. There is a small shelf above the...

  • User:carmenlia

    Trip type:

    Beware when booking with Best Western!

    rating11 Mar 2025

    Beware when booking with Best Western. I had signed in to my account, but called the phone number to reserve. Reservation was 'hijacked' through Expedia and a much higher price, non-refundable and no...

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