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The Grand America Hotel

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The Grand America Hotel

locationDowntown, Salt Lake City - UT

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About The Grand America HotelAbout The Grand America Hotel

Location

This hotel is located in the heart of Salt Lake City.

Facility

The hotel has a lift and features 775 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Guests of the hotel are welcome to relax in the garden. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, 24-hour room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony or terrace is among the standard features in the rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. Amenities include an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. The hotel's location is particularly ideal for skiers. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at The Grand America Hotel Amenities at The Grand America Hotel

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1701

Very Good

302

Average

85

Poor

41

Terrible

30

Recent Reviews: 2159

  • User:wilbury6

    Trip type: Family

    Lives up to expectations !

    rating21 Mar 2026

    This hotel has become our go-to when in Salt Lake City. So when family joined us from Germany for a ski vacation, this became the first stop. Everyone had a good time, and their comfortable beds eased the jet-lag.The only downside was that you cannot get a regular breakfast on a Sunday, because they serve only brunch.

  • User:JR B

    Trip type: Couples

    Don’t want you time or Money!!

    rating15 Mar 2026

    Worst Sunday brunch ever. Food was terrible!They did not restock anything. It look like most of the entries had been out from the start of the day. Service was horrible. Most of the staff stood around on their phones.

  • User:boonie18

    Trip type: Couples

    Perfect place for a couples getaway. Couldn’t ask for anything better.

    rating22 Feb 2026

    Went for a couple weekend for my husband’s birthday. Enjoyed the massages at the spa, drinks and appetizers at Gibson’s lounge, and room service. Rooms are beautiful, clean, and comfortable. The staff is incredible and provides top notch h customer service. We’re already planing our next trip back. Alice Franko, Marketing at The Grand America Hotel, responded to this review Thank you for staying with us. We appreciate you taking the time to leave a review and look forward to welcoming you again soon.-The Grand America Team

  • User:FrequentFlier621334

    Trip type: Couples

    It is a Grand America

    rating13 Jan 2026

    i was looking forward to bringing my wife here after I had been here many years ago. It was perfect after having an active several days in Park City. The Spa experience is wonderful, my wife and I each had nice massages, they have a nice lounge with drinks and snacks, sauna, steambath, sveral shower head rooms to choose from.I had left my chain in the pocket of my robe in the locker. The next day it was found in the laundry and security met me to return it.They also have a separate indoor pool which is huge on the 4th Floor and has a jacuzzi there. Private elevator entrance for those coming from the spa area. Walk in entrance for anyone else at the hotel.The Executive Suite is very spacious, had an outstanding west facing view on the 15th floor. Gold accented bathroom, tub, shower, 2 safes, 2 robes, finely appointed. Such a treat.Beautiful lighting outside in their courtyard. ( Picture -Video taking ) So many children and families enjoying the Gingerbread house inside and Chirstmas window motifs. Wonderful to see afternoon tea time with a Harpist playing. Spent time in the business center, it was nice to have a somewhat private spot in there getting some business done on my laptop. And of course I was eventually offered coffee or tea. No thanks but a nice gesture.!The New Years Eve Brunch in Laurel was superb.Such a quality display and quality of variety and taste.Love the 3 man band, they were so good unique instrumentals, what is their name ?Great way to end the year, Im just surpised they dont have a New Years Eve Bash inside to end the evening (Year )Thsi is a rare find. Affordable Luxury Alice Franko, Marketing at The Grand America Hotel, responded to this review Thank you for staying with us. We appreciate you taking the time to leave a review and look forward to welcoming you again soon.-The Grand America Team

  • User:EV C

    Trip type: Family

    Outdated and bad housekeeping

    rating10 Jan 2026

    Stayed over the holidays and was incredibly disappointed. The Grand America isn't what it used to be. The holiday decorations in the lobby were great, but housekeeping was shockingly bad. We specifically requested NO housekeeping service, but they entered the room anyway to allegedly tidy up and literally took our holiday decorations, unopened food, and an unopened bottle of expensive wine. There was absolutely no way these items could be confused as trash. The front desk said there was "some miscommunication" and only offered a credit, which hardly covered the cost of the wine. We spent a few hours going through the rest of our belongings to make sure nothing else was missing. This is not how you want to spend a holiday vacation.The hotel used to be well-run and maintained. It just isn't the case anymore. The chair and sofa in the room even had stains on it and the carpet needed to be replaced. This place just isn't worth your money. Alice Franko, Marketing at The Grand America Hotel, responded to this review Thank you for leaving a review. We are disappointed to hear that we did not meet your expectations and hope to have the opportunity to remedy this experience for you someday. We appreciate your honest feedback.-The Grand America Team

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