Hampton Inn Rochester Irondequoit





9 +PHOTOS



11+ photos
This hotel is located in Rochester.

1323 E Ridge Rd
Check-in from 3:00 PM · Check-out by 11:00 AM

1323 E Ridge Rd
Check-in from 3:00 PM · Check-out by 11:00 AM
Very Good
655 reviewsUser: Sunshine30552026221
Trip type: Family
Do Better
At first glance, this property clearly needs updating and some serious TLC.The positives: the room was surface-level clean, and the front desk staff was cordial and welcoming at check-in.Unfortunately, the rest of the experience went downhill from there.The landscaping and exterior areas were unkempt and littered with trash, and the garbage cans were overflowing. It was graduation weekend, so the… At first glance, this property clearly needs updating and some serious TLC.The positives: the room was surface-level clean, and the front desk staff was cordial and welcoming at check-in.Unfortunately, the rest of the experience went downhill from there.The la…
User: smitk037
Trip type: Couples
Nice staff, worn property
Good location and friendly staff. The facility needs some attention and deep cleaning. Many wear and tear issues that need to be addressed in public areas and guest rooms. All seating in the breakfast area needs to be replaced (photos attached). Paint touch ups on walls next to bed and cleaning issues in the shower. Also, no body wash provided, and no response to the hotel text service inquiring a… Good location and friendly staff. The facility needs some attention and deep cleaning. Many wear and tear issues that need to be addressed in public areas and guest rooms. All seating in the breakfast area needs to be replaced (photos attached). Paint touch up…
User: 254parthb
Trip type: Family
Amazing Experience.
Had Amazing experience during the stay. Rooms were very clean. Staff was quite friendly. Very convenient location and plenty of parking. Would definitely recommend to anyone.Had Amazing experience during the stay. Rooms were very clean. Staff was quite friendly. Very convenient location and plenty of parking. Would definitely recommend to anyone.
User: Doris B
Trip type: Solo travel
Not a Great place
Unfortunately I can only think of two good things. The first one is that the room I was assigned was right next to the elevator and the second is that their shampoo and conditioner is good quality other than that nothing else is worth returning to the hotel. The room had extremely poor lighting. No working outlet at the night table. No extra rolls of toilet paper in the room. No daily cleaning. Br… Unfortunately I can only think of two good things. The first one is that the room I was assigned was right next to the elevator and the second is that their shampoo and conditioner is good quality other than that nothing else is worth returning to the hotel. T…
User: Elanchezhian V
Trip type: Family
DANGEROUS: Bed Bugs in Room 220 - Management Refused to Help
STAY AWAY. I stayed here Jan 17-18, 2026 (Room 220) with my wife and 3-year-old. I woke up to find a LIVE BED BUG crawling on me and bite marks on my neck. I immediately brought the bug and photos to the front desk.While they eventually refunded the room night, the General Manager (Smit P.) refused to cover the $1,000+ in decontamination costs we incurred to keep our home safe. He claimed there i… STAY AWAY. I stayed here Jan 17-18, 2026 (Room 220) with my wife and 3-year-old. I woke up to find a LIVE BED BUG crawling on me and bite marks on my neck. I immediately brought the bug and photos to the front desk.While they eventually refunded the room nigh…
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