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The Westin Philadelphia

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The Westin Philadelphia

locationDowntown, Philadelphia - PA

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About The Westin PhiladelphiaAbout The Westin Philadelphia

Location

This hotel is located right in the heart of Philadelphia.

Facility

The hotel has a lift and features 294 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service and a laundry service. Complimentary newspapers are available.

Rooms

Rooms feature a living room and a bathroom. Air conditioning ensures comfortable temperatures. Rooms include a double bed. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a games console and WiFi (for a fee) are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the hotel, including a gym, callisthenics, aerobics, a spa and a sauna.

Meals

Dining facilities include a restaurant, a dining room and a bar. A fortifying breakfast is served daily.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at The Westin Philadelphia Amenities at The Westin Philadelphia

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Sauna

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

395

Very Good

250

Average

97

Poor

54

Terrible

38

Recent Reviews: 834

  • User:asdca

    Trip type:

    Lousy stay, bad service and no follow up.

    rating11 Nov 2025

    Lousy stay, bad service and no follow up. That about sums up my one night stay at this property. I’m giving it a bonus star because my room was nice, the bed was comfortable and the bell staff and...

  • User:marieballet25

    Trip type: Family

    I’ve had better check in service at a Super 8

    rating19 Oct 2025

    I’ve been a loyal Marriott guest for years and hold Titanium Elite status, but my experience at this property was far below the Marriott standard. The front desk lady was extremely rude during...

  • User:carol p

    Trip type:

    Hotel Experience Compromised by Event Noise

    rating19 Oct 2025

    Guests who intend to stay at this location need to verify if any events with music will occur. The celebration noise including bass and drums continues to echo through the building at 2:00 a.m. The...

  • User:C4301MYnatalies

    Trip type:

    Above and Beyond Hospitality

    rating16 Sept 2025

    My family and I recently stayed at this hotel and had an outstanding experience, the staff were very friendly, the rooms were clean and the beds were very comfortable. The hotel is in a great...

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