Red Roof PLUS+ Philadelphia Airport

Recent Reviews: 362

• User: 767edw

  Trip type: Couples

  Front desk extremely rude.

  From the beginning of the check in process the woman at the front desk was confrontational. She threatened to cancel our reservation because my wife asked questions. In addition. The elevator did not work and the sheets had cigarette burns. Madison Velian, Marketing at Red Roof PLUS+ Philadelphia Airport, responded to this review Dear 767edw,Thank you for taking the time to share your feedbac… Read moreFrom the beginning of the check in process the woman at the front desk was confrontational. She threatened to cancel our reservation because my wife asked questions. In addition. The elevator did not work and the sheets had cigarette burns. Madison Velian,… Read more

• User: FJ B

  Trip type: Solo travel

  Very Happy

  Very happy. Ticked all the boxes for me; clean; quiet and felt safe. Gentleman at receptionist very helpful; problem with the booking (not the hotel's fault) and he was very patient and helpful. Public transport outside the door which was big plus to me as I was not driving Madison Velian, Marketing at Red Roof PLUS+ Philadelphia Airport, responded to this review Dear FJB296,Thank you for tak… Read moreVery happy. Ticked all the boxes for me; clean; quiet and felt safe. Gentleman at receptionist very helpful; problem with the booking (not the hotel's fault) and he was very patient and helpful. Public transport outside the door which was big plus to me as I w… Read more

• User: Phledd

  Trip type: Business

  Decent room, but AWFUL reception and pretty iffy clientele--certainly no Breakfast.

  I booked 3 rooms for three adults for an overnight stay on a business trip to Philadelphia. The rooms themselves were comfortable, spacious and clean with good lighting...however there is no security protection for the hotel wifi--just an open signal, and I had three suspicious carriers trying to piggy back on it attempting to gain access to my computer. (I quickly shut off my wifi on my computer… Read moreI booked 3 rooms for three adults for an overnight stay on a business trip to Philadelphia. The rooms themselves were comfortable, spacious and clean with good lighting...however there is no security protection for the hotel wifi--just an open signal, and I ha… Read more

• User: Keith B

  Trip type: Business

  TripAdvisor booking, terrible customer service regarding my incident

  My hand was sliced open by their door’s old door handle. I made an incident report but nothing happened. Seeking legal matter going forward regarding this case. My room was also very smelly and had 2 very loud vents that constantly make loud noises. Madison Velian, Marketing at Red Roof PLUS+ Philadelphia Airport, responded to this review Dear Keith B, Thank you for taking the time to tell us… Read moreMy hand was sliced open by their door’s old door handle. I made an incident report but nothing happened. Seeking legal matter going forward regarding this case. My room was also very smelly and had 2 very loud vents that constantly make loud noises. Madison… Read more

• User: Roam40302618532

  Trip type: Solo travel

  Clean Value Based Stay

  Thanks to everyone at Red Roof Plus for providing a clean, comfortable, value-based stay. Checking in was fast and everyone has been professional and courteous. The room is very clean and comes with free WiFi, a basket of coffee, tea etc. What impressed me the most, however, is the warm welcome I received upon arrival; I feel like family when I stay at this Red Roof Plus. I would definitely stay h… Read moreThanks to everyone at Red Roof Plus for providing a clean, comfortable, value-based stay. Checking in was fast and everyone has been professional and courteous. The room is very clean and comes with free WiFi, a basket of coffee, tea etc. What impressed me the… Read more