Crowne Plaza Saddle Brook Hotel
75 +PHOTOS
77+ photos
This hotel is located in Saddle Brook. The nearest airport is New York - Newark Internationa (EWR).
50 Kenny Pl
Check-in from 3:00 PM · Check-out by 11:00 AM
50 Kenny Pl
Check-in from 3:00 PM · Check-out by 11:00 AM
Good
163 reviewsUser: BHE54
Trip type: Couples
Disappointing
On the plus side: staff lovely at front desk, hotel is clean, and beds are comfortable. But beyond those very basics, this hotel misses the mark. Decor is dated. The first room we checked into (9th floor) was very noisy from the adjacent highway. Toilet ran continuously, and safe was locked so we called maintenance. Man came up, worked on the toilet and left (presumably to get what he needed for t… On the plus side: staff lovely at front desk, hotel is clean, and beds are comfortable. But beyond those very basics, this hotel misses the mark. Decor is dated. The first room we checked into (9th floor) was very noisy from the adjacent highway. Toilet ran co…
User: Peggy A
Trip type: Couples
Don't do it
An all around disappointment. The bed was comfortable but that was about it. The highway noise at night woke us both up. Saturday night they had a party in the bar on the top (12th) floor. We were on the 9th floor and the music was so loud we could feel the bass thumping. After saying something to the front desk, at 11:35 PM they turned it down... a little. The restaurant was another disappointmen… An all around disappointment. The bed was comfortable but that was about it. The highway noise at night woke us both up. Saturday night they had a party in the bar on the top (12th) floor. We were on the 9th floor and the music was so loud we could feel the ba…
User: dianae128
Trip type: Solo travel
Emily is amazing!!
Emily the manager provided excellent hospitality and outstanding service I’ve been visiting this property for 3 years snd they are very welcoming to me Also wanna thank Erica she’s a total gem Thanks again for making me feel right at home Soci Assist, Other at Crowne Plaza Saddle Brook by IHG, responded to this review Hi diana e,It's wonderful to hear that Emily and Erica have made your visit… Emily the manager provided excellent hospitality and outstanding service I’ve been visiting this property for 3 years snd they are very welcoming to me Also wanna thank Erica she’s a total gem Thanks again for making me feel right at home Soci Assist, Other…
User: OnAir51568451106
Trip type: Family
DO NOT COME HERE
The room is nice and the food is nice but they steal your deposit. Shady staff lie constantly give you the run around in hopes you stop calling so they can keep your money. Jerre L, at Crowne Plaza Saddle Brook by IHG, responded to this review Thank you for a review and being our guest. We are disappointed to read about your experience. While we are pleased you enjoyed your stay, we will look… The room is nice and the food is nice but they steal your deposit. Shady staff lie constantly give you the run around in hopes you stop calling so they can keep your money. Jerre L, at Crowne Plaza Saddle Brook by IHG, responded to this review Thank you f…
User: RcNy224
Trip type: Family
STAY AWAY....Noise Level-Not able to sleep-Doesn't Care About The Hotel Customer
On the 2nd night of my stay, 3/14, a party in the restaurant upstairs (we found out by front desk is owned by another company, not IHG) on the 12th floor was blasting music until 1:30 AM. Our rooms were on the 11th floor. The noise level made it impossible to sleep, turning my room into a nightclub environment. My Granddaughter had a Dance Competition at 9AM the next morning. When we complained at… On the 2nd night of my stay, 3/14, a party in the restaurant upstairs (we found out by front desk is owned by another company, not IHG) on the 12th floor was blasting music until 1:30 AM. Our rooms were on the 11th floor. The noise level made it impossible to…
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