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SureStay Hotel by Best Western Ottawa

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SureStay Hotel by Best Western Ottawa

locationOttawa, Ottawa - KS

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About SureStay Hotel by Best Western OttawaAbout SureStay Hotel by Best Western Ottawa

Location

This hotel is located in Ottawa. The nearest airport is Kansas City - International (MCI).

Facility

The hotel has 52 rooms and includes a lift and a reception desk. Amenities include a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. Wheelchair-accessible facilities are available. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. Equipped with a TV and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms are equipped with a bathtub and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

At the hotel, guests can exercise and enjoy activities or just unwind. The pleasantly heated water of the indoor pool area guarantees comfortable swimming. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation.

Meals

There is a dining room on the premises. Bed and breakfast is offered as a catering option. A continental breakfast guarantees a great start to the day.

Payment

MasterCard is accepted as payment at the hotel.

Amenities at SureStay Hotel by Best Western Ottawa Amenities at SureStay Hotel by Best Western Ottawa

  • Facilities

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      Air conditioning

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

    • -

      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

    • -

      Number of Pools

    • -

      Sun loungers

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

70

Very Good

61

Average

36

Poor

21

Terrible

20

Recent Reviews: 208

  • User:Maps787234

    Trip type:

    Terrible service

    rating19 Oct 2025

    Terrible service and good luck finding someone to speak to about your stay or being treated with respect . We ended up walking out the door with no refund but it was worth not staying here . I urge...

  • User:Laura G

    Trip type: Couples

    Great value!

    rating26 Aug 2024

    Great value!! Friendly staff, quiet, immaculate rooms and a good variety of breakfast options, including fresh decaffeinated coffee, which, unfortunately is hard to find when on the road. Great...

  • User:davidkorte

    Trip type: Family

    Hotel put my life in danger!

    rating15 Jun 2024

    The door to buy hotel room would not open and staff had to come down and open it from the outside. I was told by Staff it would not be repaired for several days and was not offered another room or a...

  • User:pattiebuerger

    Trip type: Family

    Clean, quiet stay

    rating12 Jun 2024

    Traveling home from vacation. Needed an overnight stop. Pleasantly surprised by cleanliness. Mattress seemed newish. Towels were old. Low water pressure. Luke warm water. But comfortable, safe...

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