Hilton Garden Inn Orlando Downtown

Recent Reviews: 152

• User: John S

  Angela to the rescue.

  I want to commend front desk agent, Angela, for going above and beyond to help me as a guest in need. I am visiting Orlando for training for a local court reporter job and I needed to get an...I want to commend front desk agent, Angela, for going above and beyond to help me as a guest in need. I am visiting Orlando for training for a local court reporter job and I needed to get an...

• User: Brenda S

  Good experience

  When i checked in they told me in Valet only, nowhere on the website did it say valet. I had a really nice gentleman named Steven check me in and made the process very easy for me. I appreciate how...When i checked in they told me in Valet only, nowhere on the website did it say valet. I had a really nice gentleman named Steven check me in and made the process very easy for me. I appreciate how...

• User: travelerr95037

  Disappointing First Impression

  The customer service at this location was disappointing, particularly from the front desk employee. She was unhelpful, lacked knowledge about the on-site amenities, and seemed more focused on...The customer service at this location was disappointing, particularly from the front desk employee. She was unhelpful, lacked knowledge about the on-site amenities, and seemed more focused on...

• User: Michael F

  Very disappointing experience – reservation not honored

  We booked a day-use room at the Hilton through Dayuse nearly two months in advance, planning to arrive around 8am after disembarking from our cruise. Unfortunately, when we checked in (later than...We booked a day-use room at the Hilton through Dayuse nearly two months in advance, planning to arrive around 8am after disembarking from our cruise. Unfortunately, when we checked in (later than...