Clarion Inn & Suites Across From Universal Orlando Resort Hotel

Recent Reviews: 788

• User: sotojo01

  Trip type: Couples

  Soiled room no apology

  Very disappointed. We stayed here due to its location to the park and have stayed in the past. When I checked in the front desk mistakenly gave me two different keys to two different rooms. As he handed me my receipt I was confused and showed him the first set he handed me and he said”oh you won’t be in that I can take that one back.” That room isn’t ready. So I went to the room he said and it was… Read moreVery disappointed. We stayed here due to its location to the park and have stayed in the past. When I checked in the front desk mistakenly gave me two different keys to two different rooms. As he handed me my receipt I was confused and showed him the first set… Read more

• User: Emanuel I

  Trip type: Family

  Horrible

  this hotel has a good location BUT IT ABSOLUTELY SUCKS , they have a security guard name CELINE who told our family members in this exact words “ to shut the f up” you work in hospitality and your usingThis profanity and all the front desk had to say was “Oh it’s a different company we can’t do anything about it “ Apart from that the security guard name CELINE pretended to go into her holstered an… Read morethis hotel has a good location BUT IT ABSOLUTELY SUCKS , they have a security guard name CELINE who told our family members in this exact words “ to shut the f up” you work in hospitality and your usingThis profanity and all the front desk had to say was “Oh i… Read more

• User: Lexxie P

  Trip type: Friends getaway

  Horrible hotel

  Disgusting room filled with dust and “cleaning” products I had to get my inhaler. Absolutely rather be at home or somewhere CLEAN Clarion Inn Suites, General Manager at Clarion Inn & Suites, responded to this review Thank you for sharing your feedback with us. We are sorry to read that you were not satisfied of the cleaning products with your hotel guest room, yet spent your entire vacati… Read moreDisgusting room filled with dust and “cleaning” products I had to get my inhaler. Absolutely rather be at home or somewhere CLEAN Clarion Inn Suites, General Manager at Clarion Inn & Suites, responded to this review Thank you for sharing your feedback… Read more

• User: Stu G

  Trip type: Couples

  Absolutely terrible, the home of terrible customer service

  If is customer service you’re after, avoid this hotel. Honestly, terrible. The staff are few and far between and the ones that are there, pride themselves on delivering absolutely zero customer services whatsoever.The hotel is cheap without the cheer. The vending machines are empty and to purchase any food or drink you require to embark on a lord of the rings style adventure to eventually find sto… Read moreIf is customer service you’re after, avoid this hotel. Honestly, terrible. The staff are few and far between and the ones that are there, pride themselves on delivering absolutely zero customer services whatsoever.The hotel is cheap without the cheer. The vend… Read more

• User: Chris G

  Trip type: Family

  Drugs from the courtyard.

  Booked a room for 4 nights for a trip to universal studios and we were roomed beside a male individual who was clearly had to much of what ever he was on. Was on the walk way in front of the rooms screaming about something and purposely slamming his door called front desk several times final moved us to another room. People openly using on the patio near the entrance and pool so if you got young k… Read moreBooked a room for 4 nights for a trip to universal studios and we were roomed beside a male individual who was clearly had to much of what ever he was on. Was on the walk way in front of the rooms screaming about something and purposely slamming his door calle… Read more