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The Giacomo Hotel

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The Giacomo Hotel

locationNiagara Falls USA, Niagara Falls - NY

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About The Giacomo HotelAbout The Giacomo Hotel

Location

This hotel welcomes guests in Niagara Falls.

Facility

The hotel has a lift and features 41 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. There are a number of shops, including a souvenir shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include room service and a laundry service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A desk is provided. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. The daily newspaper is laid out for guests in the the rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including golf, a gym, a spa, a sauna and hiking.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Giacomo Hotel Amenities at The Giacomo Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Pets

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      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Golf

    • -

      Gym

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Centre

800 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

790

Very Good

278

Average

94

Poor

43

Terrible

56

Recent Reviews: 1261

  • User:Jan V

    Trip type:

    Will NEVER stay there again!

    rating26 Aug 2025

    Let met begin by giving a shout out to the staff - very friendly! Unfortunately, the positive ends there. Our room was roomy, however, the carpet was stained and even torn in the entry to the...

  • User:thomas w

    Trip type:

    Terrible experience

    rating13 Aug 2025

    Would never stay again. Room was nothing like what is shown on their website. 2 night stay for a total of right at $800. 2nd floor room with a view of the hotel next door within 20 feet with the...

  • User:sheenagh

    Trip type:

    The Gorgeous and Grand Giacomo

    rating12 Aug 2025

    We loved the Giacomo! We were expecting generic rooms with a little bit of flair as seen in the pictures. However, we reserved an upper room suite and were treated to a whole apartment! This was...

  • User:Emily E

    Trip type:

    Family friendly and convenient

    rating08 Aug 2025

    We stayed here for one night for a quick visit to see Niagara Falls while passing through on a trip from Ohio to Maine. We arrived after midnight and the lovely lady working the desk was very...

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