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The Westin New York Grand Central

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The Westin New York Grand Central

locationMidtown East, New York Area - NY

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About The Westin New York Grand CentralAbout The Westin New York Grand Central

Location

This popular hotel is renowned for its high levels of service and enjoys a great location along 42nd Street, within metres of public transport. An array of shops, as well as restaurants and bars are to be found in the vicinity.

Facility

The hotel was built in 1920. 728 rooms and 60 suites are located on 41 storeys and can be reached by lift. Guests are warmly welcomed by English- and German-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The hotel provides a number of options for sport and leisure. There are many ways to relax or stay active at the hotel, including a gym and a spa.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at The Westin New York Grand Central Amenities at The Westin New York Grand Central

  • Facilities

    • -

      24-hour check-in

    • -

      24-hour reception

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Kids Club

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Health checks on staff

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      Housekeeping only upon request

    • -

      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

    • -

      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Golf

    • -

      Gym

LocationLocation

Map preview

Around this property:

Public Transport

10 m

Restaurants

100 m

Shopping opportunities

100 m

Bars / Pubs

100 m

Beach

1000000 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

2894

Very Good

2004

Average

696

Poor

307

Terrible

280

Recent Reviews: 6180

  • User:stella k

    Trip type:

    bellissimo

    rating25 Dec 2025

    Beautiful hotel well maintained in every detail, the staff was extremely kind and always helpful. My family and I had a wonderful stay and felt very comfortable throughout our time there. The...

  • User:paustin5

    Trip type:

    Personally violated and General Manager Sam forgets he is in the hospitality business

    rating24 Dec 2025

    The hotel location was convenient and the room was clean. We were appalled by the General Manager (Sam) and his behavior when we discovered our room had been left wide open by staff all day. His...

  • User:Will S

    Trip type:

    Great Doormen!

    rating22 Dec 2025

    Doorman Hector and the other Doorman were great! They help secure transportation to all destinations! And made sure the prices were fair.

  • User:Julian C

    Trip type:

    Great

    rating12 Dec 2025

    We had a great experience. The atmosphere was pleasant and welcoming, the staff provided excellent service, and the food was absolutely delicious. Highly recommended.

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