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The Westin New York at Times Square

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The Westin New York at Times Square

new york area ny, united states

About The Westin New York at Times Square

location

This hotel is located right by the nearest links to the public transport network and just 50 m from restaurants, bars and shops. La Guardia Airport is 14 km away.

facility

836 rooms and 40 suites are located on 45 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a newspaper stand, a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A kitchenette with a refrigerator, a mini fridge and a tea/coffee station is also provided as standard. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The sun loungers are perfect for soaking up some sun. The pool bar serves a selection of refreshing drinks. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Entertainment options and leisure facilities include an entertainment programme and a kids' club.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Amenities at The Westin New York at Times Square

Facilities

24-hour check-in24-hour receptionAir conditioningBar(s)Bicycle HireCaféCar ParkCloakroomConference RoomCurrency ExchangeDisability-friendlyGames roomGarageHotel SafeKids ClubLaundry FacilitiesLaundry ServiceLiftsMedical AssistanceNewspaper kioskPetsRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceShopsSmall supermarketTV RoomWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

Set menu dinnerSet menu lunch

Sport/Entertainment

AerobicsChildren's EntertainmentCycling/Mountain BikingGolfGymMassageSaunaSun loungersTennis

Location

Map preview
Midtown West, New York Area - NY, United States

270 W 43rd Street

What's nearby

  • Public Transport10m
  • Restaurants50m
  • Bars / Pubs50m
  • Shopping opportunities50m

Check-in from 4:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.0

Very Good

4290 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent1934
  • Very Good1319
  • Average526
  • Poor273
  • Terrible238

Recent Reviews: 4290

  • User: AlyGo53

    Trip type: Couples

    Nice hotel in the heart of NYC

    06 Jun 2026

    We loved this hotel, first time staying in a Westin and it was a great choice, especially for its location. We were luckily upgraded to a corner room for our special occasion, so we could see more of NYC streets, the Hudson River, and other attractions from ou…

  • User: Yun L

    Trip type: Business

    Horrendous shower pressure

    24 May 2026

    While the location of this Westin hotel is great, the shower pressure is horrendous. Imagine showering from a plant watering can. We called the front desk and an engineer was sent to the room to fix it. The shower head was replaced and the water pressure was o…

  • User: Lisa M

    Trip type: Friends getaway

    Great stay

    16 May 2026

    Very clean roomsConvenient to the subway and broadway plays Loved the ambience Marriott Hotels, Guest Services / Front Office at The Westin New York at Times Square, responded to this review Dear Valued Guest, We are delighted to have met your expectation…

  • User: Alice M

    Trip type: Friends getaway

    Service that Slays

    16 May 2026

    This is an older property that's genuinely in need of a refresh — worn carpet, a room door that wouldn't stay closed without a firm shove (a real safety concern), and no elevator key card security, which feels like a significant gap for a Times Square hotel.Bu…

  • User: Michele B

    Trip type: Solo travel

    Noisy, Lacked Quality

    07 May 2026

    This was my second stay at this hotel. My first stay was great. The room was large and quiet with nice views. This time my room was in Union Tower. Room was dated and not as clean as I would like. The street noise was really bad at 1am. The following morning t…

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