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The Shelburne Sonesta New York

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The Shelburne Sonesta New York

new york area ny, united states

About The Shelburne Sonesta New York

location

This elegant European-style hotel affords a prestigious location in the charming Murray Hill district of Manhattan. It is just a few minutes’ walk to a selection of bars, restaurants, shops and links to the transport network.

facility

The hotel was built in 1920. 323 rooms and 263 suites are located on 16 storeys and can be reached by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. All rooms are carpeted and include a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, mini fridge, microwave and tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

Fine weather can be enjoyed on the terrace. Leisure activities and facilities at the hotel include a gym, callisthenics, aerobics, a spa, a sauna and massage treatments or, for a fee, cycling/mountain biking.

meals

The hotel includes a non-smoking restaurant and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Amenities at The Shelburne Sonesta New York

Facilities

24-hour check-in24-hour receptionAir conditioningBar(s)Bicycle HireCar ParkCloakroomConference RoomCurrency ExchangeDisability-friendlyGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsPetsRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceShopsSmall supermarketTV RoomWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHousekeeping only upon requestHygiene training for staffNo high-touch furnishingsNo high-touch furnishings in public areasProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

Set menu dinnerSet menu lunch

Sport/Entertainment

AerobicsCycling/Mountain BikingGymMassageSauna

Location

Map preview
Midtown East, New York Area - NY, United States

303 Lexington Avenue

What's nearby

  • Public Transport10m
  • Restaurants100m
  • Bars / Pubs100m
  • Shopping opportunities100m
  • Nightclub1km

Check-in from 4:00 PM · check-out by 11:00 AM

User Rating & Reviews

4.3

Very Good

6009 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent3023
  • Very Good2087
  • Average519
  • Poor214
  • Terrible166

Recent Reviews: 6009

  • User: elephant_juice11

    Trip type: Family

    Wouldn’t stay here again.

    01 Jun 2026

    Won’t stay here again. Reception was nice on arrival so had high hopes but room was awful. It was old, tired, dirty, air con stopped working and found a massive clock roach which smelled so bad. Reported to house keeping who just smiled and nodded. Reception s…

  • User: JonathanStorr

    Trip type: Family

    NYC TRIP

    31 May 2026

    Location is great 5 mins walk from Grand Central whilst being in a quieter area. The staff were great the room was clean quiet and a decent size. It was such a shame to leave and wouldnt hesitate to return. Guest Services, General Manager at The Shelburne S…

  • User: craigeJ5270MA

    Trip type: Family

    Quiet location, nice room, poor customer service

    18 May 2026

    Nice hotel in a quiet location that is walking distance from many of the sights. The reason for a rating of only 3 stars is the front desk attendant, Kevin Buestan. He needs a lesson in customer service. We were given the wrong room the first night. The hotel…

  • User: DIane M

    Trip type: Family

    Great location, nice room, poor room service

    15 May 2026

    My family stayed at the Sonesta for four nights. The location was fabulous and the room was very nice. The two complaints we had were the room service was very spotty. The second day after we arrived, the room had been cleaned; however, the next two days it ha…

  • User: BeckyN2712

    Trip type: Family

    Would've been 5* if it wasn't for the bathroom size

    10 May 2026

    First time staying at the Sherburne sonesta, having stayed at other midtown hotels in previous years, I was very pleasantly surprised with the size of the room, especially with 2 queen beds, we had a partial view of the empire state building from our room. The…

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