The Kenilworth



42+ photos
This hotel warmly welcomes guests in Irvington.

60 S 31st St
Check-in from 3:00 PM · Check-out by 11:00 AM

60 S 31st St
Check-in from 3:00 PM · Check-out by 11:00 AM
Very Good
1131 reviewsUser: 218mccrea
Trip type: Solo travel
Looks nice at first.t the cleaning crew was LOUD
Wanted to like the Hotel..but it has gloomy, unfinished Factory-like hallways and cheap flooring making so much hallway noise! If you like waking up to the loud cleaning staff at 7:30.am..then look no further! Was amazed, at how loud they were screaming together..and the staff once notified, was like " yeah, they need to clean early." Will never stay again..they cannot even tell the cleaners to be… Wanted to like the Hotel..but it has gloomy, unfinished Factory-like hallways and cheap flooring making so much hallway noise! If you like waking up to the loud cleaning staff at 7:30.am..then look no further! Was amazed, at how loud they were screaming togeth…
User: Diane T
Trip type: Family
Nice hotel option for airport or NYC
The Kenilworth hotel - very nice option for travelers who need to o night close to airport or as a base to explore NYC. Recently renovated !Otis spunkmeyer cookies upon arrival. Your hotel cost includes two covered rides ( airport or train yo much ( 25 min ride) ) Lyft or shuttle. They sent us a complimentary Lyft immediately to airport when we arrived after shuttle stopped running. Worked well. A… The Kenilworth hotel - very nice option for travelers who need to o night close to airport or as a base to explore NYC. Recently renovated !Otis spunkmeyer cookies upon arrival. Your hotel cost includes two covered rides ( airport or train yo much ( 25 min rid…
User: Larry B
Trip type: Family
Poorly managed, poor reception skills, misinformation, flooded room
Probably one of the worst hotel experiences in the past 30 years. We booked on-line through the official website. Credit card information was wrong when we checked in. It took the associate about 15 minutes to rectify the problem. Apparently, the manager is only on site when he/she cares to be. I asked twice about using my AAA card during the payment process and the associate ignored me. At this p… Probably one of the worst hotel experiences in the past 30 years. We booked on-line through the official website. Credit card information was wrong when we checked in. It took the associate about 15 minutes to rectify the problem. Apparently, the manager is on…
User: Nicky H
Trip type: Family
Shuttle
Be careful! The hotel only offers shuttle one way out, and one way back the airport. It was in the fine print of the hotel policy! If your flight is cancelled, delayed and needs to return, you have to find your way back (20min from airport). There was zero communication with front desk. They literally leave you stranded- kick you off the shuttle.Be careful! The hotel only offers shuttle one way out, and one way back the airport. It was in the fine print of the hotel policy! If your flight is cancelled, delayed and needs to return, you have to find your way back (20min from airport). There was zero com…
User: fred c
Trip type: Family
Charged twice upon check in
The hotel is conveniently located close to Newark airport. The parking is adequate and the shuttle is convenient. However, I was charged twice on my credit card without my knowledge. When I contacted the hotel they assured me that according to their records I was only charged once. Three phone calls, an email and a letter providing the Kenilworth with a copy of my bill and I have received no respo… The hotel is conveniently located close to Newark airport. The parking is adequate and the shuttle is convenient. However, I was charged twice on my credit card without my knowledge. When I contacted the hotel they assured me that according to their records I…
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