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Sheraton New York Times Square Hotel

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Sheraton New York Times Square Hotel

new york area ny, united states

About Sheraton New York Times Square Hotel

location

This large luxury hotel is located in the heart of the city just a few minutes’ walk from Times Square, the Broadway theatres and Central Park. It is a stone's throw to links to the public transport network and a selection of bars, restaurants and shops.

facility

The hotel has 1750 rooms and 31 suites, which are located on 50 storeys and are reachable by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a car hire service and room service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

A refreshing swim in the indoor pool complex is a great way to unwind. For guests who wish to keep active, cycling/mountain biking, crazy golf and fishing are available. Water sports enthusiasts can enjoy windsurfing, canoeing and diving. Guests can enjoy a wide range of indoor sports, including a gym, bowling, squash, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.

meals

Dining facilities include a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. The hotel also offers snacks. Alcoholic beverages are available.

Amenities at Sheraton New York Times Square Hotel

Facilities

24-hour check-in24-hour receptionAir conditioningBar(s)Bicycle HireCaféCar ParkCloakroomConference RoomCurrency ExchangeDisability-friendlyGarageHotel SafeLiftsNewspaper kioskPetsRestaurant(s)Restaurant(s) with non-smoking areaRoom ServiceShopsSmall supermarketTV RoomWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHousekeeping only upon requestNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsUse of commercially available disinfectants

Meals

Breakfast Buffet

Sport/Entertainment

AerobicsBowlingCanoeCycling/Mountain BikingDivingGymIndoor PoolMassageMinigolfNumber of PoolsSaunaSquashSteam bathWindsurfing

Location

Map preview
Midtown West, New York Area - NY, United States

811 7th Ave

What's nearby

  • Public Transport10m
  • Shopping opportunities50m
  • Bars / Pubs50m
  • Restaurants50m

Check-in from 4:00 PM · check-out by 12:00 PM

User Rating & Reviews

3.8

Good

12372 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent4074
  • Very Good4114
  • Average2222
  • Poor993
  • Terrible969

Recent Reviews: 12372

  • User: Dan A

    Trip type: Couples

    Still bad after 15 years

    09 Jun 2026

    this was our go to hotel for a number of years until about 15 years ago when we realized that everything about the hotel was declining, especially the quality of the service. We stopped using the hotel until yesterday when it was convenient to book there and w…

  • User: MrsSan

    Trip type: Couples

    Fantastic Stay

    08 Jun 2026

    This hotel was clean, nice rooms, comfortable beds. The staff were friendly and helpful. There are restaurants in this hotel. One restaurant has a delicious breakfast buffet. This hotel is in walking distance to Time Square, Boardway Theaters, Central Park, re…

  • User: Nancy K

    Trip type: Family

    Location: 5/5 | Service & Experience: 1/5

    08 Jun 2026

    Let me start with the one positive — the location is genuinely great. Being in the heart of Times Square makes getting around New York convenient and easy.That's unfortunately where the good ends.We arrived at 5:30 PM, a full hour and a half past our 4:00 PM c…

  • User: Mobile09980230061

    Trip type: Family

    Worst Service

    03 Jun 2026

    One of the worst guest service and one of the worst housekeeping service Paying resort fees and asking a request if late checkout. Not even bothered And calling since last 1 hours from room . No one is bothered.This is the worse Sharaton I have seen in my life…

  • User: Snapster7

    Trip type: Family

    Fantastic stay

    02 Jun 2026

    Great location, walking distance to most of the main sights. Friendly and accommodating staff, efficient lift system. Bar and lounge area light with a nice atmosphere, only criticism there is a period of time where you can’t purchase food or snacks as the Star…

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