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Sheraton New York Times Square Hotel

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Sheraton New York Times Square Hotel

locationMidtown West, New York Area - NY

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About Sheraton New York Times Square HotelAbout Sheraton New York Times Square Hotel

Location

This large luxury hotel is located in the heart of the city just a few minutes’ walk from Times Square, the Broadway theatres and Central Park. It is a stone's throw to links to the public transport network and a selection of bars, restaurants and shops.

Facility

The hotel has 1750 rooms and 31 suites, which are located on 50 storeys and are reachable by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a car hire service and room service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A shower and a bathtub are included the bathrooms. A hairdryer, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

A refreshing swim in the indoor pool complex is a great way to unwind. For guests who wish to keep active, cycling/mountain biking, crazy golf and fishing are available. Water sports enthusiasts can enjoy windsurfing, canoeing and diving. Guests can enjoy a wide range of indoor sports, including a gym, bowling, squash, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. The hotel also offers snacks. Alcoholic beverages are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Sheraton New York Times Square Hotel Amenities at Sheraton New York Times Square Hotel

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Canoe

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      Cycling/Mountain Biking

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      Diving

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      Gym

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      Indoor Pool

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      Massage

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      Minigolf

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      Number of Pools

    • -

      Sauna

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      Squash

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      Steam bath

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

10 m

Shopping opportunities

50 m

Bars / Pubs

50 m

Restaurants

50 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

4056

Very Good

4097

Average

2198

Poor

969

Terrible

896

Recent Reviews: 12216

  • User:peter l

    Trip type:

    a dismal experience

    rating10 Dec 2025

    I have stayed here before, but present stay was not great. I was travelling with Cunard, they book and pay for the rooms and I travel with them quite often. Check in was slow and there were not...

  • User:nandaroza

    Trip type:

    Great location, sad roadside motel otherwise.

    rating09 Dec 2025

    Great location, motel 6 “quality” My girlfriend and I arrived this Friday for a two-night girl’s trip. By the chaos we encountered when we arrived we should have known something was a miss. We are...

  • User:Alexander K

    Trip type:

    Unacceptable customer service !

    rating09 Dec 2025

    We checked into the hotel upon arrival from the airport at 10 am and left our luggage in the storage room until the official check in at 4 pm - the time to collect our room keys Since we had already...

  • User:207RichardS

    Trip type:

    A tale of two halves

    rating08 Dec 2025

    We stayed here for 2 nights on a Cunard Transatlantic package. Firstly the location cannot be any better, a dtones throw from Time Square and the Rockerfeller Centre. We were given a corner room on...

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