Residence Inn New York Downtown Manhattan/World Trade Center Area



38+ photos
This hotel is located right in the heart of New York City.

170 Broadway
Check-in from 4:00 PM · Check-out by 12:00 PM

170 Broadway
Check-in from 4:00 PM · Check-out by 12:00 PM
Excellent
1264 reviewsUser: nedguy
Trip type: Family
A very non-NYC hotel in all the best ways.
The rooms are very quiet by NYC standards, modern and recently updated, and fairly large for the city. They also have a small kitchen and a full-sized fridge, which is a nice bonus. The people at the front desk are cool, friendly, and helpful.There aren’t any great views, but I’ll take a quiet room over a view any day.A couple of downsides: there are three elevators but they are really slow, so pl… The rooms are very quiet by NYC standards, modern and recently updated, and fairly large for the city. They also have a small kitchen and a full-sized fridge, which is a nice bonus. The people at the front desk are cool, friendly, and helpful.There aren’t any…
User: ireviewitallvabeach
Trip type: Family
A Disappointing First Stay With Some Exceptional Staff
User: barbarajK5975EM
Trip type: Couples
A very positive experience!
This was the best Marriott we've stayed in on our 14-day road trip. Pros:- Our room was very clean and in great condition.- The bed was very comfortable.- Although our room smaller than some of the other Residence Inns we've stayed in, it was bigger than the usual Manhattan hotel room.- The location was great! We had tickets for a tour of the 9/11 Museum and it was only about a 5 minute walk from… This was the best Marriott we've stayed in on our 14-day road trip. Pros:- Our room was very clean and in great condition.- The bed was very comfortable.- Although our room smaller than some of the other Residence Inns we've stayed in, it was bigger than the u…
User: susan_jenks_rye
Trip type: Family
Above and beyond customer service.
I reserved a block of rooms for my son‘s wedding because the residence Inn was the closest Marriott to the venue. I was so delighted by the customer Service. They took such wonderful care of my guests, including the elderly, wheelchair dependent grandparents. I highly recommend the hotel - it was new, clean, bright, well organized and friendly! and the complementary breakfast and coffee bar is alw… I reserved a block of rooms for my son‘s wedding because the residence Inn was the closest Marriott to the venue. I was so delighted by the customer Service. They took such wonderful care of my guests, including the elderly, wheelchair dependent grandparents.…
User: Dee R
Trip type: Family
Great location, not very clean
The location was great, the room was fine enough but not very clean. Don’t look closely. There is no attention to detail with the cleanliness. It’s obviously just a quick wipe down in between guests. Dust on legs of chairs, baseboard unclean, corners of floors in bathrooms and rooms unclean. We wipe down our rooms with Wet Ones wipes anyways but I was kind of grossed out so we wore sandals the ent… The location was great, the room was fine enough but not very clean. Don’t look closely. There is no attention to detail with the cleanliness. It’s obviously just a quick wipe down in between guests. Dust on legs of chairs, baseboard unclean, corners of floors…
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