LOTTE New York Palace

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LOTTE New York Palace

Name: LOTTE New York Palace
Address: 455 Madison Ave, New York Area - NY, united-states
Telephone: 353818882077
Rating: 4.4

new york area ny, united states

About LOTTE New York Palace

location

Located right in the heart of New York City, this urban hotel is ideal for business travellers as well as families.

facility

The hotel was built in 1882. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 23 conference rooms.

rooms

Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. Amenities include a desk, a trouser press, a flatscreen television and WiFi. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are stocked with a hairdryer and a telephone for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a beauty salon and massage treatments. Acupressure and reflexology massage are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children.

meals

Various dining options are available, including a café and a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at LOTTE New York Palace

Facilities (16)

Air conditioningCurrency ExchangeShopsConference RoomInternet accessRoom ServiceLaundry ServiceGaragePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoking roomsWifi

Beauty and Spa (3)

MassageSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (1)

Reception

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (4)

Contactless check-in/-outProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Outdoor sports

Payment (1)

ATM

Room Facilities (11)

ShowerBathtubHairdryerMinibarSafeTVBathrobesClosetRoom serviceSlippersToiletries

Security (1)

Security Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (1)

Events

Transfers (1)

Shuttle Service

Location

Midtown East, New York Area - NY, United States

455 Madison Ave

Nearest airport13km

City centre3km

What's nearby

City centre3km
Nearest airport13km
Nearest airport24km

Check-in from 4:00 PM · Check-out by 11:00 AM

Midtown East, New York Area - NY, United States

455 Madison Ave

Nearest airport13km

City centre3km

What's nearby

City centre3km
Nearest airport13km
Nearest airport24km

Check-in from 4:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.4

Very Good

7316 reviews

Value
Rooms
Cleanliness
Service

Excellent4793
Very Good1341
Average590
Poor327
Terrible265

Recent Reviews: 7316

User: Omen O
Trip type: Friends getaway
Home away from home
Tower: pleasant atmosphere, rooms are generous spaces, value of suite regular hotel rooms, always so clean and and smell clean,I slept like a baby no noise , excellent service from the front desk to the door man, how can you go wrong with Byredo,Tower: pleasant atmosphere, rooms are generous spaces, value of suite regular hotel rooms, always so clean and and smell clean,I slept like a baby no noise , excellent service from the front desk to the door man, how can you go wrong with Byredo,
User: fer c
Trip type: Couples
Not terrible, just mid…. Great location though.
Great location, spacious room. However, bathroom feels old, carpet seems dirty, noisy AC, no coffee machine ready (you have to ask for it, and it’s a terrible machine), no real concierge. Definitely mid tier.Great location, spacious room. However, bathroom feels old, carpet seems dirty, noisy AC, no coffee machine ready (you have to ask for it, and it’s a terrible machine), no real concierge. Definitely mid tier.
User: Escape651213
Trip type: Solo travel
Dionna Brown is amazing
I visited the spa and lot my AirPod case in a robe. The spa staff was not helpful at all and directed me to housekeeping. Dionna Brown, the housekeeping manger, went above and beyond to help me retrieve the case the same day! Thank you so much!!! I can not speak more highly of her!!!I visited the spa and lot my AirPod case in a robe. The spa staff was not helpful at all and directed me to housekeeping. Dionna Brown, the housekeeping manger, went above and beyond to help me retrieve the case the same day! Thank you so much!!! I can not spe…
User: C9404ISangelab
The STAFF is the best we've seen in NYC!
A beautiful historical hotel with the most amazing service! The staff is incredible - warm, friendly, helpful, personable - all the great things. Our room was lovely, super clean. Beautiful. Quiet. Beds/bedding were wonderful. Of course, it is an older property but all is well-maintained and has a kind of "vintage New York" thing going for it now! Location is wonderful too.A beautiful historical hotel with the most amazing service! The staff is incredible - warm, friendly, helpful, personable - all the great things. Our room was lovely, super clean. Beautiful. Quiet. Beds/bedding were wonderful. Of course, it is an older propert…
User: Lyle L
Trip type: Business
Business Travel
The Lotte New York Palace is an excellent choice for both business and leisure travel. Its prime Midtown Manhattan location places you within walking distance of Rockefeller Center, St. Patrick's Cathedral, Fifth Avenue shopping, Central Park, and many of New York's major office towers. The hotel combines classic New York elegance with spacious, well-appointed rooms and attentive service. Despite… The Lotte New York Palace is an excellent choice for both business and leisure travel. Its prime Midtown Manhattan location places you within walking distance of Rockefeller Center, St. Patrick's Cathedral, Fifth Avenue shopping, Central Park, and many of New…

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