LOTTE New York Palace
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Located right in the heart of New York City, this urban hotel is ideal for business travellers as well as families.
The hotel was built in 1882. The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 23 conference rooms.
Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. Amenities include a desk, a trouser press, a flatscreen television and WiFi. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are stocked with a hairdryer and a telephone for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, a beauty salon and massage treatments. Acupressure and reflexology massage are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children.
Various dining options are available, including a café and a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. Breakfast, lunch and dinner are available. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.
455 Madison Ave
Check-in from 4:00 PM · check-out by 11:00 AM
Very Good
7316 reviewsUser: Omen O
Trip type: Friends getaway
Home away from home
Tower: pleasant atmosphere, rooms are generous spaces, value of suite regular hotel rooms, always so clean and and smell clean,I slept like a baby no noise , excellent service from the front desk to the door man, how can you go wrong with Byredo,
User: fer c
Trip type: Couples
Not terrible, just mid…. Great location though.
Great location, spacious room. However, bathroom feels old, carpet seems dirty, noisy AC, no coffee machine ready (you have to ask for it, and it’s a terrible machine), no real concierge. Definitely mid tier.
User: Escape651213
Trip type: Solo travel
Dionna Brown is amazing
I visited the spa and lot my AirPod case in a robe. The spa staff was not helpful at all and directed me to housekeeping. Dionna Brown, the housekeeping manger, went above and beyond to help me retrieve the case the same day! Thank you so much!!! I can not spe…
User: C9404ISangelab
The STAFF is the best we've seen in NYC!
A beautiful historical hotel with the most amazing service! The staff is incredible - warm, friendly, helpful, personable - all the great things. Our room was lovely, super clean. Beautiful. Quiet. Beds/bedding were wonderful. Of course, it is an older propert…
User: Lyle L
Trip type: Business
Business Travel
The Lotte New York Palace is an excellent choice for both business and leisure travel. Its prime Midtown Manhattan location places you within walking distance of Rockefeller Center, St. Patrick's Cathedral, Fifth Avenue shopping, Central Park, and many of New…
