Hotel Indigo Williamsburg - Brooklyn



49+ photos
This hotel is located in New York City.

500 Metropolitan Ave
Check-in from 3:00 PM · Check-out by 11:00 AM

500 Metropolitan Ave
Check-in from 3:00 PM · Check-out by 11:00 AM
Average
172 reviewsUser: Gaye P
Trip type: Couples
Tired looking Hotel
This hotel looks unkept from the check in front desk, the rooms and the rooftop pool. Just seemed dirty. Rooms are bare bones and banged up. For the price they are charging no amenities. The rooftop pool is mainly just locals who are paying for a day or summer pass. And guest of the hotel does not take priority. Also trash on the ground and dead plants in the planter can someone not water the plan… This hotel looks unkept from the check in front desk, the rooms and the rooftop pool. Just seemed dirty. Rooms are bare bones and banged up. For the price they are charging no amenities. The rooftop pool is mainly just locals who are paying for a day or summer…
User: Ariel B
Trip type: Friends getaway
Anaise is great!
Anaise is AMAZING! She was truly a ray of sunshine and made my friends and I stay so much better. Soci Assist, Other at Hotel Indigo Williamsburg - Brooklyn By IHG, responded to this review Hi Ariel B,Thank you for your wonderful feedback! We're thrilled to hear that Anaise made such a positive impact on your stay. We will be sure to share your kind words with her. We hope to welcome you and… Anaise is AMAZING! She was truly a ray of sunshine and made my friends and I stay so much better. Soci Assist, Other at Hotel Indigo Williamsburg - Brooklyn By IHG, responded to this review Hi Ariel B,Thank you for your wonderful feedback! We're thrilled…
User: TravelFamilyWorld
Trip type: Couples
Indigo Hotel, Williamsburg, Brooklyn
We arrived at the hotel at 8 AM and knew we couldn’t check in that early. However, we thought we’d give it a try and went to the front desk at 9 AM. Anaise was very cheerful, courteous and kind and recognized our reward status. Not only did she say she could check us in early, she also upgraded us to a king suite. It is nice to be appreciated as a guest and for Anaise to go above and beyond. It ma… We arrived at the hotel at 8 AM and knew we couldn’t check in that early. However, we thought we’d give it a try and went to the front desk at 9 AM. Anaise was very cheerful, courteous and kind and recognized our reward status. Not only did she say she could c…
User: Calvin H
Trip type: Friends getaway
Hello Engineering
Great location. The public spaces are beautiful. The room was small. The mini fridge and coffee maker did not work. Engineering did come and swap them out. We received ice from room service in a bag. They had no ice buckets. The hotel has no microwaves to heat food up when you take away or order room service from the hotel restaurant. Soci Assist, Other at Hotel Indigo Williamsburg - Brooklyn B… Great location. The public spaces are beautiful. The room was small. The mini fridge and coffee maker did not work. Engineering did come and swap them out. We received ice from room service in a bag. They had no ice buckets. The hotel has no microwaves to heat…
User: Emma Rose R
Trip type: Family
Wonderful for families
Had a wonderful experience traveling with my four year old twins. Abel and Anaise at the front desk went out of their way to help us, the room was spacious and well designed and my twins had a wonderful first hotel stay! Highly recommend. Soci Assist, Other at Hotel Indigo Williamsburg - Brooklyn By IHG, responded to this review Hi erkiefer,Thank you for sharing your delightful experience wit… Had a wonderful experience traveling with my four year old twins. Abel and Anaise at the front desk went out of their way to help us, the room was spacious and well designed and my twins had a wonderful first hotel stay! Highly recommend. Soci Assist, Other…
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