Homewood Suites by Hilton Carle Place - Garden City, NY

Recent Reviews: 994

• User: Traveler06913331620

  Trip type: Couples

  Great Spot for a date and non usual visiting spot

  Stayed here with my girlfriend! we had a great experience ,alix and Jackie were sweet and helpful with finding places to eat in the area, room was clean and comfortable, The gym was a good size, pool was huge and clean and we had an easy stay of it, Do not normally stay in the area so it was great having a attentive staff!Stayed here with my girlfriend! we had a great experience ,alix and Jackie were sweet and helpful with finding places to eat in the area, room was clean and comfortable, The gym was a good size, pool was huge and clean and we had an easy stay of it, Do not nor… Read more

• User: Bruce P

  Trip type: Solo travel

  Shady

  Shady. I called the night prior and asked if it looked like there was any possibility of an early checkin. While I was told no, the attendant asked me if I wanted to cancel to which I replied 'no'. He canceled it which I found out by way of an email as soon as I got off the phone. They charged me a 1 night penalty which was confirmed days later on my credit card. ShadyShady. I called the night prior and asked if it looked like there was any possibility of an early checkin. While I was told no, the attendant asked me if I wanted to cancel to which I replied 'no'. He canceled it which I found out by way of an email as soon as… Read more

• User: Stephen M

  Trip type: Business

  Issues

  Location is decent. Breakfast is edible. Rooms are spacious. My review is mainly about the missing items out of my room. Water, food, batteries from remotes being taken out. My stay was for 3 weeks. The smell of Weed is throughout the whole second floor and third floors. People jumping up on the floor above all night long almost every night. When I tried to use my kitchenette there was melted plas… Read moreLocation is decent. Breakfast is edible. Rooms are spacious. My review is mainly about the missing items out of my room. Water, food, batteries from remotes being taken out. My stay was for 3 weeks. The smell of Weed is throughout the whole second floor and th… Read more

• User: Maureen B

  Trip type: Family

  Rooms are spacious but not even a 3 star.

  Pretty to look at then walk inside and not be greeted by the man at the desk.Once we got to the room....the bathroom was not a pleasant view.B a thub needed re caulking and holes were in the wall that had held something at 1 time.In the bedroom the ceiling shows a serious leak from floor above.Why do I need to report all of these unpleasantries? Shouldn't someone who cleans the room....fix or repo… Read morePretty to look at then walk inside and not be greeted by the man at the desk.Once we got to the room....the bathroom was not a pleasant view.B a thub needed re caulking and holes were in the wall that had held something at 1 time.In the bedroom the ceiling sho… Read more

• User: PizzaGal007

  Trip type: Family

  Serious Safety Concerns and Poor Handling of Guest Issues

  I had a very disappointing experience staying at Homewood Suites in Carle Place, NY.During my stay, mold was discovered in the mattress of the original room, which is a serious health and safety concern. Maintenance was sent up and we were told by maintenance that it was a housekeeping issue and left. I spoke with front desk, housekeeping came up and changed matresses. But since there were other i… Read moreI had a very disappointing experience staying at Homewood Suites in Carle Place, NY.During my stay, mold was discovered in the mattress of the original room, which is a serious health and safety concern. Maintenance was sent up and we were told by maintenance… Read more