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HGU New York

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HGU New York

new york area ny, united states

About HGU New York

location

This hotel is located in the heart of New York City.

facility

The hotel has a lift and features 90 rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio, an alarm clock and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym and aerobics.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast guarantees a great start to the day. Gluten-free meals and vegetarian dishes can be prepared on request. Non-alcoholic beverages are available.

Amenities at HGU New York

Facilities

Air conditioningBar(s)CaféCar ParkConference RoomDisability-friendlyHotel SafeLaundry FacilitiesLaundry ServiceLiftsMedical AssistancePetsRestaurant(s)Room ServiceShopsTV RoomWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSafe Stay (AHLA)Sanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

Continental Breakfast

Sport/Entertainment

AerobicsGymSun terrace

Location

Map preview
Midtown East, New York Area - NY, United States

34 East 32nd Street

Check-in from 4:00 PM · check-out by 11:00 AM

User Rating & Reviews

4.0

Very Good

587 reviews
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent297
  • Very Good123
  • Average75
  • Poor48
  • Terrible44

Recent Reviews: 587

  • User: Abby V

    Loud noise all night

    06 Nov 2025

    Also booked on room 207 and terrible banging all night! Again, told there is nothing we can do and fully booked so no more rooms available. The maintenance man told us that this is a well known...

  • User: Michelle P

    Appalling Experience – My Personal Belongings Were Thrown Away

    29 Oct 2025

    I am absolutely shocked and disappointed by my stay at HGU New York. I’ve stayed in many 4-star hotels before, but I have never experienced anything like this. The cleaning staff took my personal...

  • User: Mike G

    Not luxury, but completely fine

    23 Aug 2025

    I stayed here for one night while visiting friends in New York. My primary concern was location, as I needed to be able to get to the East Village and Central Park. Only a block from the 33rd St. 6...

  • User: sep816

    Trip type: Family

    Dark, poorly updated, and rude

    17 Aug 2025

    We chose the hotel primarily for the location and that is great. But when we tried to check in at 3:35, the front desk person looked at me like I was insane and told me check in was at 4. Returning...

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