Element New York Times Square West

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Element New York Times Square West

Name: Element New York Times Square West
Address: 311 West 39th Street, New York Area - NY, united-states
Telephone: 353818882077
Rating: 3.9

new york area ny, united states

About Element New York Times Square West

location

This property is located in one of New York City's hottest neighbourhoods. In the heart of it all, Times Square is just steps away as well as some of the best restaurants, theatres and attractions. It is just a short walk to Madison Square Garden, while the Empire State Building, Central Park and Rockefeller Center are all a 10-minute journey on public transport. 42nd Street metro station is a 2-minute walk from the hotel, Port Authority bus station is a 3-minute walk and Penn station is around 1.6 km away. The beach at Coney Island is 45 min by car from the city hotel, and Philadelphia is approximately 2h by car.

facility

411 non-smoking rooms are located on 40 storeys and can be reached by lift. The reception desk is open round the clock. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a car hire service, medical assistance, an alarm call service, a laundry service and a hairdresser. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, microwave, tea/coffee station, dishwasher and oven. There is also a washing machine and an ironing set. A telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including golf, a gym and a solarium.

meals

The hotel features dining services including a restaurant, a breakfast room, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Element New York Times Square West

Facilities (14)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomLaundry ServicePetsElevator/ LiftLaundryNewspaperSmoke detectorSmoking roomsWifi

Business Center and Conferences (1)

Business Center

Common Area (2)

Outdoor FurnitureSun Deck

General Services (6)

ConciergeLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (7)

ShowerBathtubHairdryerFridgeTVClosetToiletries

Security (1)

Security Guard

Shopping (1)

Souvenir shop

Location

Midtown West, New York Area - NY, United States

311 West 39th Street

What's nearby

Train Station1km

Check-in from 3:00 PM · Check-out by 12:00 PM

Midtown West, New York Area - NY, United States

311 West 39th Street

What's nearby

Train Station1km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.9

Good

5635 reviews

Value
Rooms
Cleanliness
Service

Excellent1924
Very Good2161
Average778
Poor411
Terrible361

Recent Reviews: 5635

User: aventuricu
Trip type: Couples
Fantastic Views, Disappointing Breakfast
The biggest advantage of this hotel is its location. It is very close to Times Square, making it a convenient base for exploring New York. Our room was comfortable, and the highlight of the stay was definitely the view. We stayed on the 27th floor, and the nighttime skyline views were spectacular, especially considering the price we paid. The heating and air conditioning also worked very well.Unfo… The biggest advantage of this hotel is its location. It is very close to Times Square, making it a convenient base for exploring New York. Our room was comfortable, and the highlight of the stay was definitely the view. We stayed on the 27th floor, and the nig…
User: romej
Trip type: Family
Not recommanded
The hotel cancelled our reservation we made throught booking. We ended up in the meeting room to finish the nigth. They also kept our damage guarantee (250 dollars). I do not recommand them. Aaliyah Richardson, Guest Services / Front Office at Element by Marriott New York Times Square West, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We sincerely… The hotel cancelled our reservation we made throught booking. We ended up in the meeting room to finish the nigth. They also kept our damage guarantee (250 dollars). I do not recommand them. Aaliyah Richardson, Guest Services / Front Office at Element by Ma…
User: Ruth B
Trip type: Couples
Lovely hotel close to Times Square
Lovely hotel close to Times Square. Room was spacious, quiet and clean. Having the kitchenette was useful. Most of the staff were helpful and friendly (we especially found Arthur helpful).Breakfast was good. Cooked breakfast mostly consisted of egg and sausage or a variation thereof! There was also toast, cereal, porridge, muffins, bagels, fruit etc. The dining room is not big enough and on occasi… Lovely hotel close to Times Square. Room was spacious, quiet and clean. Having the kitchenette was useful. Most of the staff were helpful and friendly (we especially found Arthur helpful).Breakfast was good. Cooked breakfast mostly consisted of egg and sausage…
User: Dan C
Trip type: Business
Disappointing
Disappointing stay in NYC. Asked for an early check in via the app. Stay 60 plus nights at Marriott a year, very disappointed in the service. No effort was made to accommodate me. Came to hotel at 10 am actually did not get me in a room until after 3 pm. Texted numerous times via app and no reply. Was on hold on via telephone for over 20 minutes. Show up back at hotel there are four people at the… Disappointing stay in NYC. Asked for an early check in via the app. Stay 60 plus nights at Marriott a year, very disappointed in the service. No effort was made to accommodate me. Came to hotel at 10 am actually did not get me in a room until after 3 pm. Texte…
User: Graham H
Trip type: Business
Windows do not seal. Street noise is the same as just sleeping outdoors.
Nice room, well-furnished, thoughtful touches. Plugs in all the right places, comfortable bed, decent shower.Surprisingly large room for NYC at that price point.All worthless. It's impossible to sleep because the hotel skipped out on five dollars worth of sealant so that street noise doesn't leak through gaps in the windows.This is an easily fixable problem, so I hope the hotel will listen and thi… Nice room, well-furnished, thoughtful touches. Plugs in all the right places, comfortable bed, decent shower.Surprisingly large room for NYC at that price point.All worthless. It's impossible to sleep because the hotel skipped out on five dollars worth of seal…

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