DoubleTree by Hilton New York Downtown

Recent Reviews: 3444

• User: cordell13

  Trip type: Family

  Enjoyable stay

  Loved our stay! Great location, clean comfortable rooms. Perfect for our trip to New York. Would stay here again! Hotel Management, Owner at Doubletree By Hilton New York Downtown, responded to this review We love that you had a wonderful stay and found our clean, comfortable rooms perfect for your trip to New York! It is great to know our location hit the mark. We appreciate your excellent r… Read moreLoved our stay! Great location, clean comfortable rooms. Perfect for our trip to New York. Would stay here again! Hotel Management, Owner at Doubletree By Hilton New York Downtown, responded to this review We love that you had a wonderful stay and found o… Read more

• User: Regina S

  Trip type: Couples

  Decent choice is you are coming without car

  We stayed as a couple mid March and wanted to explore the area for a few days Pros: Location- only if you are using public transportation or taxi/uber. Close to major attractions, shops, bars, food and subway stopsClean hotelVery nice view, booked river view king room and asked for higher floorStaff was professional, very pleasant and made us feel welcome Luggage storage on the ground levelSuffici… Read moreWe stayed as a couple mid March and wanted to explore the area for a few days Pros: Location- only if you are using public transportation or taxi/uber. Close to major attractions, shops, bars, food and subway stopsClean hotelVery nice view, booked river view k… Read more

• User: Wilson F

  Trip type: Family

  The right place for a comfortable stay

  I am giving this review for two main reasons-The customer service experience I had with Daniel and Maia. I felt compelled to give the review because they made me feel at home right away. From advising what options where available while we waited for our room to accessing the WiFi to handle my business calls. These may seem like small things to some but they thought of these conveniences without me… Read moreI am giving this review for two main reasons-The customer service experience I had with Daniel and Maia. I felt compelled to give the review because they made me feel at home right away. From advising what options where available while we waited for our room t… Read more

• User: Marina C

  Trip type: Couples

  Great location and great staff

  We had a wonderful stay—the room was comfortable and the hotel is in a great location. The staff were friendly and very helpful throughout our visit.The only downside was the elevator service, which could be quite slow at times. It seems there may not be enough lifts for the number of rooms, and the system itself feels a bit outdated. Hotel Management, Owner at Doubletree By Hilton New York Dow… Read moreWe had a wonderful stay—the room was comfortable and the hotel is in a great location. The staff were friendly and very helpful throughout our visit.The only downside was the elevator service, which could be quite slow at times. It seems there may not be enoug… Read more

• User: Ben T

  Trip type: Couples

  Daniel is the man!

  Daniel is the man! Everytime we came in he always offers us water and asked us about our day. He made check in super quick and easy, and anything we needed he was always ready to help. Great staff here! Hotel Management, Owner at Doubletree By Hilton New York Downtown, responded to this review Ben, it is wonderful that Daniel’s exceptional hospitality and quick check-in made such a positive i… Read moreDaniel is the man! Everytime we came in he always offers us water and asked us about our day. He made check in super quick and easy, and anything we needed he was always ready to help. Great staff here! Hotel Management, Owner at Doubletree By Hilton New Yo… Read more