DoubleTree by Hilton Hotel New York Times Square West

30+ photos

DoubleTree by Hilton Hotel New York Times Square West

Name: DoubleTree by Hilton Hotel New York Times Square West
Address: 350 W 40th St, New York Area - NY, united-states
Telephone: 353818882077
Rating: 3.5

new york area ny, united states

About DoubleTree by Hilton Hotel New York Times Square West

location

This hotel is located in the heart of New York City.

facility

English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. Guests can buy souvenirs at the gift shop. Parking facilities available to guests include a garage and a car park (for a fee). Other services include a 24-hour security service, a babysitting service (for a fee), a car hire service, room service, a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. A refrigerator and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and 612 non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including a gym, billiards, callisthenics, a spa and hiking. At the hotel offers excellent facilities for leisure and relaxation, including an entertainment programme, live music, a dance club and a nightclub.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at DoubleTree by Hilton Hotel New York Times Square West

Facilities (16)

Air conditioningLobby24-hour receptionShopsNightclubConference RoomInternet accessRoom ServiceLaundry ServicePetsElevator/ LiftLaundryNewspaperParkingSmoke detectorWifi

Business Center and Conferences (1)

Business Center

Common Area (1)

Outdoor Furniture

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Outdoor Activities and Sports (1)

Outdoor sports

Payment (1)

ATM

Room Facilities (6)

ShowerHairdryerTVClosetRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (1)

Gym

Location

Midtown West, New York Area - NY, United States

350 W 40th St

What's nearby

Taxi Stand10m
Restaurants/Bars100m
Public Bus Stop100m
Disco/Nightlife100m
Subway Station100m
Tourist Center100m
Supermarket250m
Attraction 1300m
Cinema300m
Theatre300m

Check-in from 3:00 PM · Check-out by 12:00 PM

Midtown West, New York Area - NY, United States

350 W 40th St

What's nearby

Taxi Stand10m
Restaurants/Bars100m
Public Bus Stop100m
Disco/Nightlife100m
Subway Station100m
Tourist Center100m
Supermarket250m
Attraction 1300m
Cinema300m
Theatre300m

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.5

Good

4388 reviews

Value
Rooms
Cleanliness
Service

Excellent1467
Very Good1060
Average712
Poor539
Terrible610

Recent Reviews: 4388

User: Noafitness1
Trip type: Family
Horrible night. Disrespectful receptionist
The most horrible rooms and front desk service.no AC working. The solution is to send someone to check the AC at 2:00 am then he said he can’t do anything besides giving us a small fan. When we complained and wanted to change the room the front desk guy hanged up the phone on my face and said get out of the hotel . He was very disrespectful. He said it’s not his problem it’s Hilton problem. So now… The most horrible rooms and front desk service.no AC working. The solution is to send someone to check the AC at 2:00 am then he said he can’t do anything besides giving us a small fan. When we complained and wanted to change the room the front desk guy hanged…
User: yanaz232
Trip type: Business
Clean, convenient, and friendly staff!
The hotel is very clean and has a great location. A special thanks to Akil at the reception—he was incredibly helpful, friendly, and made me feel so welcome General Manager, Guest Services / Front Office at Doubletree By Hilton Hotel New York Times Square West, responded to this review Your comments truly brightened our day, yanaz232! We are so pleased to know you appreciated the cleanliness… The hotel is very clean and has a great location. A special thanks to Akil at the reception—he was incredibly helpful, friendly, and made me feel so welcome General Manager, Guest Services / Front Office at Doubletree By Hilton Hotel New York Times Square W…
User: Bill S
Trip type: Family
Michalyn and Austin
Michalyn and Austin super informative, super easy transaction. We can’t wait to travel. General Manager, Guest Services / Front Office at Doubletree By Hilton Hotel New York Times Square West, responded to this review What a pleasure to read your review, swordfishman! Michalyn and Austin will be so glad to know their helpful approach made your experience at DoubleTree by Hilton Hotel New York… Michalyn and Austin super informative, super easy transaction. We can’t wait to travel. General Manager, Guest Services / Front Office at Doubletree By Hilton Hotel New York Times Square West, responded to this review What a pleasure to read your review,…
User: Stevingson L
Trip type: Couples
Michalyn
Michalyn assisted with all our needs and had excellent customer General Manager, Guest Services / Front Office at Doubletree By Hilton Hotel New York Times Square West, responded to this review What a fantastic way to receive feedback, stevingsonl! We are truly grateful you took a moment to mention Michalyn's wonderful approach and the care shown throughout your stay at DoubleTree by Hilton H… Michalyn assisted with all our needs and had excellent customer General Manager, Guest Services / Front Office at Doubletree By Hilton Hotel New York Times Square West, responded to this review What a fantastic way to receive feedback, stevingsonl! We are…
User: JEFF9662
Trip type: Friends getaway
Pleasant, comfortable and conveniently located
We were only there for two nights but wish it could have been longer. This hotel is exceptionally clean with a warm, friendly and professional staff. The room was large by NYC standards, clean, quiet and comfortable. Shout out to the front desk staff who provided special attention to our needs. Sara, Grace, Joanna and Kevin were all a please to interact with. I highly recommend Hilton Doubletree T… We were only there for two nights but wish it could have been longer. This hotel is exceptionally clean with a warm, friendly and professional staff. The room was large by NYC standards, clean, quiet and comfortable. Shout out to the front desk staff who provi…

What our customers say

Trustpilot

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy