Baccarat Hotel & Residences New York

Recent Reviews: 1021

• User: Kisa p

  Trip type: Family

  Very disappointed

  I was really looking forward to the tea here but was very disappointed. The ambience was great. The service was decent, but definitely not high end. It definitely didn’t match the price. Usually, savories and sweets are served separately and they didn’t change plates. When I went, the scones were perfect. However, the savories and the rest of the sweets were highly disappointing. I’ve been to many… Read moreI was really looking forward to the tea here but was very disappointed. The ambience was great. The service was decent, but definitely not high end. It definitely didn’t match the price. Usually, savories and sweets are served separately and they didn’t change… Read more

• User: Andrey S

  Trip type: Family

  doesn’t feel the same anymore

  I’ve stayed at Baccarat many times over the years, but unfortunately the hotel doesn’t feel the same anymore. What used to feel warm, elegant, and truly luxury now feels much colder and less welcoming.Another thing that became very noticeable is the constant expectation for tips from some staff members. Guests are happy to tip for good service, but lately it feels uncomfortable and excessive at ti… Read moreI’ve stayed at Baccarat many times over the years, but unfortunately the hotel doesn’t feel the same anymore. What used to feel warm, elegant, and truly luxury now feels much colder and less welcoming.Another thing that became very noticeable is the constant e… Read more

• User: MartaNowocien

  There is no place in NYC like that

  We are still in the hotel - it is wonderful. We are 3rd time in NYC and we think that is it the best hotel here. Rooms are spacious, clean and comfortable. Service is on the high top. So great to have some more days here. Marta and Rafał Mirela Dragoi, Other at Baccarat Hotel New York, responded to this review Dear MartaNowocle,It is a true pleasure to know that you are currently with us and… Read moreWe are still in the hotel - it is wonderful. We are 3rd time in NYC and we think that is it the best hotel here. Rooms are spacious, clean and comfortable. Service is on the high top. So great to have some more days here. Marta and Rafał Mirela Dragoi, Othe… Read more

• User: MarkRukavina

  Incredible hotel, our favorite in New York!

  Absolutely love the Baccarat hotel in New York. This is our only choice when we stay in New York. It's beautiful, the staff is incredible, and the location is the best. The lounge is beautiful and the bar is fun, with tasty drinks.Absolutely love the Baccarat hotel in New York. This is our only choice when we stay in New York. It's beautiful, the staff is incredible, and the location is the best. The lounge is beautiful and the bar is fun, with tasty drinks.

• User: imagointraveling

  Trip type: Couples

  If you’re debating between here and the St Regis, explore no more - THIS is your place.

  Will be back! Five star+ service and stunning, modern rooms with baccarat crystal accents, bar, glassware etc. Concierge was able to confirm hard to get day of reservations - we were impressed. Butler pressed wrinkled items at arrival (no charge). Beautiful Mercedes Maybach available for local drop offs at no cost. Gorgeous bar and salon.If you’re debating between here and the St Regis, explore no… Read moreWill be back! Five star+ service and stunning, modern rooms with baccarat crystal accents, bar, glassware etc. Concierge was able to confirm hard to get day of reservations - we were impressed. Butler pressed wrinkled items at arrival (no charge). Beautiful Me… Read more