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Ace Hotel New York

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Ace Hotel New York

locationMidtown West, New York Area - NY

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About Ace Hotel New YorkAbout Ace Hotel New York

Location

This hotel is located in the centre of New York City.

Facility

The hotel has a lift and features 268 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee). Further services include a 24-hour security service, 24-hour room service, a laundry service and a hairdresser. Complimentary newspapers are available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym and aerobics. At the hotel offers excellent facilities for leisure and relaxation, including an entertainment programme, live music, a dance club and a nightclub.

Meals

Dining facilities include a restaurant, a dining room, a café and a bar. A fortifying breakfast is served daily.

Amenities at Ace Hotel New York Amenities at Ace Hotel New York

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Hairdresser

    • -

      Hotel Safe

    • -

      Lifts

    • -

      Nightclub

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Shops

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Protective hygiene screens

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      Protective masks for guests

    • -

      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1565

Very Good

755

Average

232

Poor

117

Terrible

80

Recent Reviews: 2749

  • User:ajg312

    Trip type:

    Filthy room and dishonest service

    rating27 Aug 2025

    Arrived last night after a long haul flight. Biz traveler who travels 100 nights a year. Lobby bar and coffee shop are nice and I have used them for clients for years. First room was clean-ish but...

  • User:Julia P

    Trip type:

    Wonderful Stay!

    rating26 Aug 2025

    Amazing. Cool. Hip. Fun. Luxurious linens. Friendly staff. Especially Roy and Freddie at the front desk. Amaaaaazing restaurant next door KOLOMAN.

  • User:rmak2009

    Trip type: Couples

    Great location, fantastic views

    rating24 Aug 2025

    I lived in NYC for many years and still return frequently. This is one of my favorite hotels in terms of location, room size and unique character. Location is excellent, walking distance to many...

  • User:Sean M

    Trip type:

    Booked our wedding block here - Fantastic Hotel

    rating24 Aug 2025

    We booked The Ace for our guests and us to stay at after our wedding and couldn’t be happier that we did. Gorgeous rooms, great food, and outstanding customer service. Our point person, Paul, was in...

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