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TownePlace Suites New Orleans Metairie

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TownePlace Suites New Orleans Metairie

locationMetairie, New Orleans - LA

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About TownePlace Suites New Orleans MetairieAbout TownePlace Suites New Orleans Metairie

Location

This complex is located near all the New Orleans action, and is great for any traveller. Guests are a short distance from a number of sporting activities including fishing, boating, watersports and golf.

Facility

The hotel has 125 rooms, which are located on 4 storeys and are reachable by lift. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a car hire service, medical assistance, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station, dishwasher and oven. There is also a washing machine and an ironing set. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, aerobics and a solarium. Leisure facilities include a dance club, a casino and a nightclub.

Meals

Various dining options are available, including a breakfast room, a café, a bar and a pub. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at TownePlace Suites New Orleans Metairie Amenities at TownePlace Suites New Orleans Metairie

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Casino

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Pets

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      Pub(s)

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      Shops

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      Small supermarket

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      Theatre

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Restaurants

2.9 km

Tourist Centre

6.7 km

Golf Course

7.5 km

Shopping opportunities

8.2 km

Bus Station

12.88 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

56

Very Good

48

Average

43

Poor

18

Terrible

25

Recent Reviews: 190

  • User:Freddie H

    Trip type:

    Quick Visit

    rating27 Nov 2025

    Overall fine, only complaint is a strong humid odor from carpet and AC. Breakfast was OK considering the price and is in a good location from shopping and Bowling Alley.

  • User:Scott P

    Trip type:

    an embarrassment for Marriott to have their name on it!

    rating13 Oct 2025

    As a relatively frequent traveler, and platinum status Marriott rewards member This 1 night stay was the worst I can remember. AC unit was not working correctly, nearly froze us out of the 2 bed...

  • User:MKB300808

    Trip type:

    Poor customer service

    rating17 Apr 2025

    We stayed in a 2 bedroom with one bathroom. Upon checkin we reported the toilet was not working. Next morning we were told it was fixed by maintenance. That evening when back from a day out; it was...

  • User:Tadd J

    Trip type: Business

    Worst hotel experience ever!!

    rating22 Feb 2025

    I have stayed thousands of nights in hotels all around the world! This is by far the worst! The room was freezing cold and took all night to warm up, sink didn’t drain! Just overall a do not stay!! I...

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