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The Mercantile Hotel

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The Mercantile Hotel

locationConvention Center, New Orleans - LA

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About The Mercantile HotelAbout The Mercantile Hotel

Location

This hotel warmly welcomes guests in New Orleans.

Facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access is provided in public areas. The hotel offers a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Services include a laundry service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. A kitchenette with a microwave and a tea/coffee station is also provided as standard. A telephone, a TV, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a gym, bowling, callisthenics and hiking.

Meals

There is a bar on the premises. A continental breakfast guarantees a great start to the day.

Amenities at The Mercantile Hotel Amenities at The Mercantile Hotel

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Games room

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Shops

    • -

      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Protective equipment for employees

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Bowling

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

296

Very Good

82

Average

24

Poor

14

Terrible

23

Recent Reviews: 439

  • User:tkabj

    Trip type:

    Great stay

    rating30 Oct 2025

    We have been very happy with The Mercantile. The room is comfortable, the breakfast was decent (standard warming trays of scrambled eggs, potatoes, sausage & bacon plus a menagerie of bread items...

  • User:frank r

    Trip type:

    mike is the best

    rating30 Sept 2025

    “I had an outstanding experience with valet service from Mike. From the moment I pulled up, he was professional, friendly, and efficient. He greeted me with a genuine smile, made the process smooth...

  • User:Sherlene M

    Trip type:

    Great 12th wedding anniversary getaway, The Mercantile Hotel, made it an amazing experience

    rating29 Apr 2025

    What an awesome experience, the Hotel was clean , my room was so inviting, I slept like a princess, the bedding was delightful. Every morning, Mr Barry was there smiling and so friendly in the...

  • User:Discover09797536915

    Trip type:

    New Orleans hotel experience

    rating25 Apr 2025

    Joshua the valet was very pleasant, timely, and efficient while the Thursday AM female valet was not. The TV did not have very many channels available and the room needed more frequent trash pick up...

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