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Sheraton New Orleans

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Sheraton New Orleans

locationNew Orleans, New Orleans - LA

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About Sheraton New OrleansAbout Sheraton New Orleans

Location

This hotel is located just across the street from New Orleans' French Quarter.

Facility

The hotel has 1110 non-smoking rooms, which are located on 49 storeys and are reachable by lift. The reception desk is open round the clock. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, room service and a laundry service. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. There is a direct dial telephone, a TV, an alarm clock and WiFi (for a fee) in the rooms. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Leisure activities and facilities at the hotel include a gym, billiards, bowling, a sauna and a steam bath or, for a fee, massage treatments. Evening entertainment includes live music.

Meals

Various dining options are available, including a café and a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Sheraton New Orleans Amenities at Sheraton New Orleans

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Hire

    • -

      Café

    • -

      Car Park

    • -

      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

    • -

      Garage

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      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

    • -

      Shops

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      Small supermarket

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Billiards/Snooker

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      Bowling

    • -

      Golf

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

    • -

      Sun loungers

    • -

      Sun terrace

    • -

      Tanning Studio/Solarium

LocationLocation

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

1165

Very Good

1192

Average

559

Poor

286

Terrible

194

Recent Reviews: 3396

  • User:jeremyfairley1981

    Trip type:

    Terrible Experience Here

    rating28 Nov 2025

    Easily the worst experience I’ve had getting into a hotel. Valet parking team had no idea what was going on. Was forced to park at a random garage 25 minutes away that was sketchy at best. Valet team...

  • User:bluegrassmom3

    Trip type:

    A great stay

    rating21 Nov 2025

    This is a nice conference hotel. We were given access to the club lounge which was nice for a quick breakfast. Our room was adequate and clean. Our biggest issue is that we had multiple rooms and...

  • User:LisaRenee_Recommends

    Trip type:

    Fell Short in Service and Experience

    rating19 Nov 2025

    The Sheraton service at this hotel and room experience have dropped drastically. I was there for a conference and listed as a “VIP”. I got the same room as prior years, no difference and had to keep...

  • User:Iriemon666

    Trip type:

    Location is the only positive of this hotel.

    rating12 Nov 2025

    Attending a conference and the place is 1 step above a dump. The room is dusty, frayed and dirty carpet, wallpaper peeling in bathroom, mirror in bathroom, I cannot even describe, but falling apart...

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