Holiday Inn Express New Orleans Downtown

Recent Reviews: 500

• User: Lana P

  Trip type: Couples

  Check room before you leave!

  We stayed two nights and unfortunately left some personally valuable items that are very meaningful to us in the closet cabinet of our room. I emailed the web address on their website and have called the front desk a couple times. The first time, an operator forwarded me to housekeeping but their mailbox was full. So I hung up and called back. The next person placed me on hold and unfortunately th… Read moreWe stayed two nights and unfortunately left some personally valuable items that are very meaningful to us in the closet cabinet of our room. I emailed the web address on their website and have called the front desk a couple times. The first time, an operator f… Read more

• User: Margaret M

  Trip type: Couples

  Dump

  Arrived after an overnight flight. What a dump. Sheets lamps stained. Chair ripped but told its useable. Shower marked ?? dirty. If i could i would go elsewhere but exhausted Bed changed what a joke just as marked and wrinkled.. My Birthday now spoiled. Also returning in a week for 2 nights before going home. Dreading it cant afford to cancel. Soci Assist, Other at Holiday Inn Express New Orlea… Read moreArrived after an overnight flight. What a dump. Sheets lamps stained. Chair ripped but told its useable. Shower marked ?? dirty. If i could i would go elsewhere but exhausted Bed changed what a joke just as marked and wrinkled.. My Birthday now spoiled. Also r… Read more

• User: jp052695

  Trip type: Friends getaway

  Disappointing room

  Cramped room with two beds. Sink was next to bed, not in bathroom with toilet and shower stall. Breakfast was good. Soci Assist, Other at Holiday Inn Express New Orleans Dwtn - Fr Qtr Area by IHG, responded to this review Hi jp052695,Thank you for sharing your thoughts with us. We’re sorry to hear that the room layout didn’t meet your expectations, particularly the sink placement. Your feedba… Read moreCramped room with two beds. Sink was next to bed, not in bathroom with toilet and shower stall. Breakfast was good. Soci Assist, Other at Holiday Inn Express New Orleans Dwtn - Fr Qtr Area by IHG, responded to this review Hi jp052695,Thank you for sharing… Read more

• User: pearllodea

  Trip type: Business

  Great Hotel

  Great hotel close to the MSY airport. We used this as a pre cruise hotel and were very pleased with the hotel. The shuttle picked us up quickly. The rooms were spacious, clean and very comfortable. In addition, there is a bar/food establishment next door which was handy for a quick burger. I would definitely stay hear again.Great hotel close to the MSY airport. We used this as a pre cruise hotel and were very pleased with the hotel. The shuttle picked us up quickly. The rooms were spacious, clean and very comfortable. In addition, there is a bar/food establishment next door which… Read more

• User: Lynda D

  Trip type: Couples

  Decent mid range hotel

  A lovely clean hotel that's close to the French Quarter. Breakfast is provided but as appears to be the norm in USA you're eating off paper plates with plastic cutlery. The room was a large king and very quiet. No kettle, there's a coffee maker with pods, reception will provide additional decaf pods as there's only 1 provided in the room. Doors are locked but accessible at night using your room ca… Read moreA lovely clean hotel that's close to the French Quarter. Breakfast is provided but as appears to be the norm in USA you're eating off paper plates with plastic cutlery. The room was a large king and very quiet. No kettle, there's a coffee maker with pods, rece… Read more