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Hilton New Orleans St. Charles Avenue

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Hilton New Orleans St. Charles Avenue

locationDowntown, New Orleans - LA

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About Hilton New Orleans St. Charles AvenueAbout Hilton New Orleans St. Charles Avenue

Location

This hotel lies in the centre of New Orleans just 3 blocks from the French Quarter. A diverse selection of sights as well as a stop for the streetcar are a few minutes’ walk from the hotel.

Facility

250 rooms are located on 19 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket, are great for shopping or just browsing. Guests of the hotel are welcome to relax in the garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park for a fee. Further services and facilities include a 24-hour security service, a car hire service, a transfer service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player and WiFi (for a fee) are provided as well. The daily newspaper is laid out for guests in the the rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, billiards, aerobics, a spa, a sauna and hiking. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

Meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hilton New Orleans St. Charles Avenue Amenities at Hilton New Orleans St. Charles Avenue

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Foyer

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      CleanStay (Hilton)

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Safe Stay (AHLA)

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Entertainment Programme

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Swimming Pool

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

827

Very Good

466

Average

272

Poor

171

Terrible

173

Recent Reviews: 1909

  • User:beccal799

    Trip type:

    4 Night Stay

    rating05 Jun 2026

    Thank you! Ernel was very helpful and friendly. We appreciate the team at this hotel (and the great location!)

  • User:133staceyf

    Trip type:

    Girls’ Weekend Getaway – Excellent Service and Spacious Rooms

    rating03 Jun 2026

    This was a girls’ weekend trip to New Orleans to kick off the summer, and from the moment we arrived until the day we departed, the staff at the Hilton New Orleans/St. Charles Avenue made our stay...

  • User:TanyaT198

    Trip type:

    Girls Trip

    rating02 Jun 2026

    The hotel is amazing! Very clean and the staff are absolutely fantastic! Everyone so friendly. Bree and Chris at the front desk are wonderful; they assist with all our needs. Rolando and John were...

  • User:Patrick W

    Trip type:

    First time in New Orleans and this made our stay

    rating17 May 2026

    What a fun, haunted, and luxurious stay. I had an incredible stay. It was the first time staying in New Orleans and the architecture for this hotel is so on theme. It has a very New Orleans vibe...

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