The Untitled Nashville Hotel, Tapestry Collection By Hilton

Recent Reviews: 643

• User:John O

  Trip type: Business

  Great experience

  07 Apr 2026

  Loved this hotel. Had great service, well appointed room, excellent food and bar service. General Manager, General Manager at The Bankers Alley Hotel Nashville, Tapestry Collection By Hilton, responded to this review Dear John,Nashville has a way of writing the best stories, and it sounds like yours was a good one! We are glad the service and food at Gray & Dudley hit the mark and that the room felt just right. We hope The Bankers Alley Hotel gets to be part of your next chapter in Nashville.Sincerely,The Bankers Alley Hotel Leadership Team

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• User:GoPlaces700552

  Trip type: Business

  Amazing hotel

  19 Mar 2026

  I absolutely loved this hotel. The atmosphere was very trendy, and the staff was especially helpful. The location was perfect, we were walking distance from everything, and that definitely helped us save on parking and uber costs. Plus the rooms were wonderful, the walls are decorated with beautiful artwork and the bathroom was huge. Overall a great experience. General Manager, General Manager at The Bankers Alley Hotel Nashville, Tapestry Collection By Hilton, responded to this review Thank you so much for your wonderful review! We're delighted that you loved your beautiful, spacious room and felt especially well cared for by our team. It's also great that our prime location in the heart of downtown Nashville made exploring the city easy and enjoyable. It was such a pleasure having you here, and we look forward to welcoming you back to The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton for another unforgettable stay soon.Sincerely, The Bankers Alley Hotel Leadership Team

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• User:Donald E

  Trip type: Business

  Re booking this spot next time in Nashville

  19 Mar 2026

  This hotel is in a great location with just being a couple blocks from Broadway. The area had many bars and restaurants that were walking distance. The staff was friendly and very knowledgable about the history of the building and artist that they display. The room was clean and spacious. Their restaurant Gray & Dudley had a great atmosphere with many exceptional cocktails. I would highly recommend making a visit to the restaurant even if you are not staying at the establishment. General Manager, General Manager at The Bankers Alley Hotel Nashville, Tapestry Collection By Hilton, responded to this review Dear Donald,Thank you for your wonderful feedback! We truly appreciate your five-star rating after your recent stay at The Bankers Alley Hotel Nashville, Tapestry Collection by Hilton. It’s fantastic to hear that you loved our prime location, just steps away from Broadway and a variety of restaurants and bars. We’re delighted you found our accommodations clean and spacious, and that you enjoyed dining at Gray & Dudley. Our team takes pride in their friendliness and expertise about our historic hotel and its artwork, and I’m thrilled they made a positive impression on you. Your review means a lot to us, and we can’t wait to welcome you back for another memorable experience. Sincerely,The Bankers Alley Hotel Leadership Team

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• User:LyssaIL

  Trip type: Couples

  Great location but watch for overcharging.

  06 Jan 2026

  First, this hotel has an excellent location, easily the best feature of the hotel. It's easy walking distance to Broadway and also to the Bicentennial Capitol Mall area. I also thought the hotel is well decorated, I like the art exhibit on site, and the room was nice. I did find the hotel to be clean overall, although they never cleaned our room during a four-night stay. We visited the on-site restaurant daily for at least a drink since we had to redeem our food and beverage credit. The first night it was a bit full and they seemed understaffed; we were never able to get table service and had to stand at the bar for service. The other days it wasn't a problem.The negatives are mostly around price and overcharging. First, they have a mandatory $30 a day destination fee. Maybe other people realize this before booking, I didn't and it seems weird for a hotel that's not a resort or anything. Second, the parking is very expensive at $60 a day, but maybe that's too be expected downtown. The main problem was on my final bill they charged me two to three times for every fee, so my final bill was over double what it should have been. They also put a hold on my credit card for way over the final amount of my bill, it didn't cause me problems but could cause problems for some people. My husband and I just found the extreme overbilling shady, I don't know what would have happened if I didn't pay attention to it. To the credit of the hotel, they took off the extra charges and removed one night of the parking fee because of it. General Manager, General Manager at The Bankers Alley Hotel Nashville, Tapestry Collection By Hilton, responded to this review Dear LyssaI,Thank you for the detailed feedback. We're glad you enjoyed our prime location, on-site art, and overall ambiance. However, we’re concerned about the billing issues and the lack of room cleaning during your stay. Your experience falls short of our expectations, and we appreciate you bringing it to our attention. It’s good to hear our team resolved the discrepancies, and we’ll continue working to ensure a smoother experience for future guests.Sincerely, The Bankers Alley Hotel Leadership Team

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• User:362pamc

  Trip type: Couples

  Strong pluses and negatives!

  15 Dec 2025

  The location is a 10+, staff are great and the restaurant had yummy food. However, our room was the size of a closet with only room for one chair. One of us had to sit on the bed when we were in the room. The internet wouldn’t even allow us to stream Netflix or watch TV on our computer. And we are Diamond members and had to pay Nashville Destination charges and parking. Over $200 for two nights. Look around for a better deal. General Manager, General Manager at The Bankers Alley Hotel Nashville, Tapestry Collection By Hilton, responded to this review Dear Pam,Thank you for your review and for being a Diamond Member. We're glad you enjoyed certain aspects of your visit, though we're sorry others did not meet expectations. We'll be sure your comments are carefully considered as we continue with improvements, and we hope you visit us again soon.Sincerely, The Bankers Alley Hotel Leadership Team

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