Holiday Inn Franklin - Cool Springs

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35+ photos

Holiday Inn Franklin - Cool Springs

Name: Holiday Inn Franklin - Cool Springs
Address: 1738 Carouthers Pkwy, Nashville - TN, united-states
Telephone: 353818882077
Rating: 4.5

nashville tn, united states

About Holiday Inn Franklin - Cool Springs

location

This hotel welcomes guests in Brentwood.

facility

The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, cash machine and drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Parking spaces are available to guests travelling by car. Further services include a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. A refrigerator, a microwave and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. There are many ways to relax or stay active at the hotel, including fishing, a gym, callisthenics, aerobics and a solarium.

meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Holiday Inn Franklin - Cool Springs

Facilities (13)

Air conditioningLobby24-hour receptionConference RoomRoom ServiceLaundry ServiceElevator/ LiftLaundryParkingSmoke detectorSmoking roomsWifiEV Charging Station

Business Center and Conferences (1)

Business Center

General Services (6)

Doctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (2)

BarRestaurant

Room Facilities (8)

ShowerBathtubHairdryerFridgeTVClosetRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (4)

Indoor PoolOutdoor Pool(s)Swimming PoolGym

Location

Brentwood, Nashville - TN, United States

1738 Carouthers Pkwy

Check-in from 3:00 PM · Check-out by 11:00 AM

Brentwood, Nashville - TN, United States

1738 Carouthers Pkwy

Check-in from 3:00 PM · Check-out by 11:00 AM

User Rating & Reviews

4.5

Excellent

194 reviews

Value
Rooms
Cleanliness
Service

Excellent150
Very Good20
Average8
Poor6
Terrible10

Recent Reviews: 194

User: Sheri M
Trip type: Business
Below my expectations for an IHG Property
13 May 2026
I am a loyal IHG member and this is the first hotel I can say I was not impressed with. The hotel definitely shows its age. Upon entering the small trees in the planter were totally brown and had been dead for some time. The cart for the luggage had a wheel missing that was placed on the bottom shelf of the cart this sat for 2 days like this. I was welcomed great at the front desk. The room was no… I am a loyal IHG member and this is the first hotel I can say I was not impressed with. The hotel definitely shows its age. Upon entering the small trees in the planter were totally brown and had been dead for some time. The cart for the luggage had a wheel mi…
User: Cody H
Trip type: Family
Find Other Accomodations
25 Apr 2026
Don’t stay here. Hotel is very old and dirty. First experience in the hotel is the terrible smell. Our room felt like it hadn’t been cleaned in ages. Breakfast in the morning was very dirty and looked like it was never cleaned up. Didn’t even feel like I could eat because of the unsanitary conditions. Cut short our stay after one night and quickly found new accommodations. Hiren Dayaramani, Own… Don’t stay here. Hotel is very old and dirty. First experience in the hotel is the terrible smell. Our room felt like it hadn’t been cleaned in ages. Breakfast in the morning was very dirty and looked like it was never cleaned up. Didn’t even feel like I could…
User: lassal34
Trip type: Business
Thanks for the thank you note
04 Apr 2026
Work travel stay. The hotel is showing its age specially on the bathrooms but it was definitely very clean spacious and comfortable. Plenty of light in the room when opening the window blinds which helps your mood specially when you travel for work. Bed was extremely comfortable, plenty of TV channels, internet was quick, and the shower water pressure was perfect. Kudos to the team for delivering… Work travel stay. The hotel is showing its age specially on the bathrooms but it was definitely very clean spacious and comfortable. Plenty of light in the room when opening the window blinds which helps your mood specially when you travel for work. Bed was ex…
User: Austin K
Trip type: Business
WOW WOW WOW
17 Mar 2026
The guest check-in experience at this hotel was truly extraordinary and set a remarkable standard for hospitality. From the moment I arrived, I was greeted by OMAR, with genuine warmth and professionalism, creating an immediate sense of comfort and welcome.Omar demonstrated exceptional efficiency while maintaining a personable and attentive approach. The check-in process was seamless and well-orga… The guest check-in experience at this hotel was truly extraordinary and set a remarkable standard for hospitality. From the moment I arrived, I was greeted by OMAR, with genuine warmth and professionalism, creating an immediate sense of comfort and welcome.Oma…
User: ristewart
Trip type: Family
Great overnight stay
04 Dec 2025
Great check-in with friendly staff addressing our needs and questions. Nice clean room, with the only downside being the paper-thin toilet paper. Already booked another room for next year. Hiren Dayaramani, Owner at Holiday Inn Franklin - Cool Springs By IHG, responded to this review Thank you for your wonderful feedback! We’re delighted to hear you enjoyed your overnight stay, friendly check… Great check-in with friendly staff addressing our needs and questions. Nice clean room, with the only downside being the paper-thin toilet paper. Already booked another room for next year. Hiren Dayaramani, Owner at Holiday Inn Franklin - Cool Springs By IH…

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